Parul Official

I am a highly motivated and customer-centric professional with a passion for delivering exceptional service. As a Sales Associate with a proven track record in sales and customer satisfaction, I am eager to bring my skills to the airline industry and contribute to an outstanding passenger experience.

With 2 years of experience in sales and customer service, I have honed my interpersonal and communication skills, which are essential in the airline industry. My ability to build rapport with customers and address their needs has consistently led to increased sales and positive feedback.

Sales Associate: Delhi Tour & Travels, New Delhi India

• Assisted customers with Flight inquiries, providing detailed information and guidance.
• Utilized effective sales techniques to meet and exceed monthly sales targets.
• Resolved customer complaints and concerns, ensuring customer satisfaction and retention.
• Collaborated with team members to create visually appealing displays and merchandise arrangements.

PG in Public Relations (Pursuing till may 2024)

PG in Digital Marketing - York University (Completed 2023)