Crew Member Trainor December 2019 - August 2022
Tim Hortons
- Demonstrated product knowledge by promoting product sales, cross-sold products, and introduced new store products to increase sales and revenue.
- Proven to have organization and multi-tasking skills by handling at least 50 customers’ orders, payments, and transactions efficiently and ensured all orders were fulfilled as received by customer.
- Created loyal customers by providing excellent customer service and by resolving customer complaints using good communication and interpersonal skills.
- Prepared drinks, pastries and packaged products, and take-out orders as per customers’ requests efficiently
- Exhibited knowledge of food safety and quality by consistently monitoring and sorting inventory and stocks while disposing expired products
