Paul Vincent Riambon

I am a passionate, results-driven, and highly motivated project manager in the IT industry with 16 years of total experience in IT infrastructure, applications and data analytics. I have worked with customers in the FMCG, Telecommunications, Banking, Luxury Fashion Retail and Petroleum industries. I have ITIL, PMP and PSM-I certifications.

WORK EXPERIENCES

• Data and Analytics Project Manager/Scrum Master(Power BI)

Lingaro Philippines (April 2021 – September 2022)

• Customer Service Support (7 Months)

Insta-Answer (August 2020 – March 2021)

• Infrastructure Project Manager/Transition Manager/Process Lead (10 years)

3.1. IT Project Manager, DXC Technology (April 2014 - December 2019)

• SAP/Non-SAP Project Manager for Jimmy Choo, Bally and Belstaff payment modules and in-store operations (February 2019 – December 2019)
• Exit Transition Project Manager from DXC to New Service Provider for Nokia (April 2018 – December 2018)
• Technical Role Migrations Project Manager for Nokia (December 2016 – April 2018)
• Transition Project Manager of Multiple Regions for British Petroleum (February 2016 – November 2016)
• Non-standard Service Requests (Small to Medium Complexity) Project Manager for Nokia (April 2015 – February 2016)
• Entry to Expert Role Migrations Project Manager from the Americas Region to the Philippines (August 2014 –September 2015)
• Data Centre T&T Jr. Project Manager for Nokia (April 2014 – February 2015)

3.2. Global Service Desk Process Lead, DXC Technology(December 2009 – March 2014)

3.2.1. Global Service Desk Incident Management Lead for P&G (December 2009 – March 2014)

3.2.2. Global Service Desk Quality Assurance Lead for P&G (February 2012 – March 2014)

3.2.3. Manila Service Desk ISO20000/27001 SPOC (December 2009 – March 2014

4.1. Technical Support Coach, Sitel Philippines (February2005 – November 2009)

4.2. Technical Support Representative, Sitel Philippines(August 2004 – January 2005)

Bachelor of Science in Accountancy

Saint Louis University, Philippines

1999-2003