Pendar Amjadi

Results-driven Biology student at Toronto Metropolitan University with 4+ years of demonstrated customer service expertise. Proficient in Microsoft Office, Excel, and adept at time management. A natural leader with a passion for work and a commitment to excellence. Seeking a position to apply scientific knowledge and problem-solving skills in a dynamic, hands-on environment while contributing to a team's success and furthering career development.

Sales Receptionist - Hyundai of Aurora - Aurora, Ontario

(2024-10)

• Coordinate and document dealer trades, ensuring compliance, accuracy, and timely inter-dealership communication
• Prepare and review Bills of Sale and transactional documentation to support vehicle delivery and financial processing
• Submit, track, and reconcile cheque requests related to vehicle purchases, dealer trades, and operational expenses
• Answer and direct incoming calls and respond to email inquiries
• Monitor deal files to ensure completeness, compliance, and alignment with dealership and OMVIC standards
• Liaise with internal departments to support dealership operations
• Provide administrative support during month-end closing processes and internal reporting periods
• Handle confidential financial and customer documentation with discretion and accuracy

Customer Service Representative - Longos

(2021-10 - 2024-10)

• Trained as customer service representative
• Trained to supervise on duty
• Count and balance cash tills
• Complete daily excel logs
• Complete department emails
• Provide exceptional customer service
• Carry out exchanges and refunds
• Assist with needs and purchases

Boutique Associate - Aritzia

(2023-11 - 2024-01)

• Keep track of inventory levels
• Assist in stock replenishment
• Provide exceptional customer service by helping with finding products, offering style advice, and assist in fitting rooms
• Collaborate with other boutique associates, as well as store management
• Create a positive shopping environment and drive sales for company brand

Chemistry Laboratory Assistant - Toronto Metropolitan University

(2023-09 - 2023-12)

• Trained to facilitate photospectrometry lab for first year students
• Describe the theory underlying photospectrometry, including the selectivity of fluorescent labeling, and explain how it is used to measure protein concentrations
• Assist students with calculating how much a chemical substance absorbs light by measuring the intensity of light as a beam of light passes through sample solution

Bachelor of Science - BSc - Toronto Metropolitan University (2021-09)

High School Diploma - Alexander Mackenzie High School (2017-09 - 2021-09)