Pereth Kyarimpa

Compassionate and client-centred community and social services professional with over three years of experience supporting individuals and families experiencing homelessness, housing instability, mental health challenges, substance use, trauma and other complex needs. Experienced in client intake, needs assessment, individualized support planning, crisis intervention, supportive counselling, community referrals, advocacy and service coordination. Skilled in connecting clients to housing, healthcare, income, settlement and other community resources while maintaining accurate documentation and collaborating with multidisciplinary teams.

Committed to trauma-informed, anti-oppressive, culturally responsive and strengths-based practice.

24-Hour Support Worker (Contract) - Fred Victor - Toronto

(2025-12 - 2026-04)

• Completed client intakes and needs assessments, identified immediate concerns and service needs, and connected clients to appropriate community supports and resources.
• Responded to crises, overdoses, medical emergencies and interpersonal conflicts using crisis intervention, verbal de-escalation, First Aid, CPR and Naloxone.
• Maintained accurate and timely documentation in SMIS, including intake records, case notes, incident reports and shift logs, in accordance with Toronto Shelter Standards and agency policies.
• Supported clients in identifying immediate needs, available options and appropriate resources while promoting client choice, independence and self-determination.
• Connected clients to housing, healthcare, income, mental health, substance use and other community services through referrals, advocacy and service navigation.
• Collaborated with outreach workers, healthcare providers, case managers and community agencies to coordinate services and support positive client outcomes.

Shelter Support Worker (Contract) - Homes First Society - Toronto

(2024-06 - 2025-05)

• Completed client intakes, orientations, discharges and holistic needs assessments to identify strengths, needs, barriers, goals and appropriate service options.
• Provided crisis intervention, de-escalation, supportive counselling and referrals to housing, settlement, mental health, substance use, healthcare, income and community services.
• Maintained accurate and timely client records, case notes, incident reports and shift documentation in accordance with shelter standards and agency procedures.
• Supported clients in accessing income assistance, healthcare, settlement, housing and other community resources based on individual needs and eligibility.
• Supported clients in identifying strengths and barriers, establishing realistic goals and developing practical plans toward housing stability and greater independence.
• Collaborated with multidisciplinary teams to deliver coordinated, client-centred services.

Community Support Worker - Christie Ossington Neighbourhood Centre - Toronto

(2023-04 - 2024-05)

• Completed client intakes and identified immediate needs, strengths, barriers and appropriate community supports.
• Connected clients to housing, food security, income assistance, healthcare and other community-based services through referrals and advocacy.
• Provided client-centred support to individuals experiencing homelessness, poverty, mental health challenges and other complex needs.
• Supported clients in identifying goals, exploring available options and accessing services that promoted stability and independence.
• Collaborated with staff and community agencies to coordinate referrals and support continuity of services.
• Provided support using trauma-informed, anti-oppressive, culturally responsive and strengths-based approaches.

Counsellor - Butabika National Referral Hospital - Uganda

(2019-04 - 2022-04)

• Provided individual and group counselling to clients experiencing mental health, substance use and other psychosocial challenges.
• Assessed client concerns and provided emotional support, crisis intervention and appropriate referrals based on identified needs.
• Facilitated psychoeducation and recovery-focused group sessions for clients and families.
• Collaborated with healthcare professionals and families to support coordinated client care and continuity of services.

Administrative Assistant - Kyambogo University - Uganda

(2017-01 - 2019-03)

• Maintained confidential records and administrative documentation.
• Prepared reports, correspondence, and departmental documents.
• Provided professional front-line customer service while supporting daily office operations.

Diploma - Social Work - Nsamizi Institute

Bachelor of Arts - Social Sciences - Makerere University

Essentials of Counselling - George Brown College (2025)