Automotive Service Specialist
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Experienced and results-oriented Service Lead with over a decade of expertise in automotive operations, diagnostics, and team leadership. Certified Honda Platinum Technician (October 2024), Fisker Master Technician, Lucid Master Technician, and Mercedes-Benz Diagnostic Technician. Proven ability to build, develop, and implement service processes that maximize efficiency, enhance profitability, and ensure compliance with industry and manufacturer standards. Adept at leading, training, and mentoring teams to exceed operational goals while maintaining exceptional customer satisfaction. Successfully managed both dealership and independent service operations, delivering consistent results in fast-paced environments.
Experienced and results-oriented Service Manager with over a decade of expertise in automotive operations, diagnostics, and team leadership. Certified Honda Platinum Technician (October 2024), Fisker Master Technician, Lucid Master Technician, and Mercedes-Benz Diagnostic Technician. Proven ability to build, develop, and implement service processes that maximize efficiency, enhance profitability, and ensure compliance with industry and manufacturer standards. Adept at leading, training, and mentoring teams to exceed operational goals while maintaining exceptional customer satisfaction. Successfully managed both dealership and independent service operations, delivering consistent results in fast-paced environments.
Licensed 310S Automotive Service Technician
Certified Mercedes Benz Diagnostic Technician