Philippe Coveliers

Sales, customer service, and management professional with approximately 17 years of experience in Belgium.

Background as a salesperson, assistant manager, and manager, with experience in credit- and insurance-related environments as well. Accustomed to understanding needs, providing advice, proposing suitable solutions, and building lasting relationships based on trust. I now wish to put this experience to work in a career in Quebec's financial sector.

Manager / Assistant Manager - Belgique

• Day-to-day management of a retail location and oversight of operations.
• Welcomed customers, provided advice, and assisted them.
• Identified needs, built customer loyalty, and proposed suitable solutions.
• Supervised a team, monitored sales objectives, and resolved complex situations.

Sales Advisor / Salesperson - Belgique

• Several years of experience in sales and customer service.
• Analyzed needs and recommended appropriate products and services.
• Built relationships based on trust and monitored customer satisfaction.
• Handled objections professionally and contributed to achieving objectives.

Experience in Credit and Insurance - Belgique

• Presented and explained credit and insurance solutions.
• Assisted clients and collected the information required for applications.
• Explained terms and conditions and maintained the confidentiality of personal information.

Residential Renovation - Québec et Ontario

Experience that strengthened my autonomy, adaptability, sense of responsibility, and integration into the Canadian labor market.