Prabhat Kumar
SUPPORT CARE WORKER | RESIDENTIAL SUPPORT | COMPLEX NEEDS
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About
Dedicated Support Care Worker with hands-on experience supporting individuals with complex needs, challenging behaviours and diverse physical, emotional and daily-living support requirements. Experienced in Personal Service Plans, life-skills coaching, community inclusion, medication administration and emergency response. Strong background collaborating with Social Workers, Outreach Workers, counsellors, families, First Nations service providers and other professionals.
Calm, patient and adaptable, with a strong focus on safety, dignity, independence and emotional well-being. Experienced with lifting, transfers, feeding, complex care procedures, documentation and incident reporting.
Experience
TENANT SUPPORT WORKER at Connective Support Society (2022-03 – Present)
- Support residents transitioning toward semi-independent living through individualized, person-centred support.
- Collaborate in assessment, goal setting and development of Personal Service Plans (PSPs).
- Provide hands-on coaching in money management, household safety, grooming and basic cooking.
- Monitor client progress and communicate observations and concerns to families, stakeholders and support professionals.
- Work with Social Workers, Outreach Workers, First Nations service providers and government agencies.
- Use trauma-informed approaches and de-escalation techniques during emergencies, conflict and aggressive behaviours.
- Support physical, educational and social activities that encourage engagement and community connection.
- Administer medications according to established healthcare protocols and organizational policies.
- Conduct safety checks and identify environmental, operational and security hazards.
- Support meal preparation, food inventory and household operations.
- Maintain accurate daily shift logs, progress notes and incident reports.
RESIDENTIAL SUPPORT WORKER at WJS Canada (2021-07 – Present)
- Provide direct residential support to individuals with complex physical, behavioural and daily-living needs.
- Deliver life-skills training in meal preparation, housekeeping, personal hygiene and personal finance.
- Provide hands-on physical support including lifting, transfers, feeding and mobility assistance.
- Perform complex care duties including gastrostomy feeding, tracheostomy management, suctioning and bowel management according to established procedures and training.
- Monitor client needs and communicate observations to counsellors and other professionals.
- Maintain detailed logbooks, statistics and daily activity reports for continuity of care and policy compliance.
- Recognize and respond to emergency situations and challenging/aggressive behaviours using de-escalation and rapid-response strategies.
- Administer medications according to healthcare policies and safety procedures.
- Safely transport clients to medical appointments, vocational activities, shopping and recreation.
- Maintain a clean, safe and welcoming residential environment and promote physical safety, dignity and emotional well-being.
Education
CPR / AED / First Aid Certification (2019-01)
