Prajisha Geevarghese

Results-driven Coordinator with 8+ years of experience supporting projects, handling sensitive data handling, and client services across healthcare, corporate, and client-focused environments. Skilled in coordinating cross-functional teams, managing documentation, scheduling, and streamlining workflows. Adept at stakeholder communication, project tracking, and process improvement with strong organizational and problem-solving skills.

Seeking to contribute expertise as a Coordinator in a dynamic and collaborative environment.

Medical Secretary - BCCAN/CDBC (PHSA) - Vancouver General Hospital

(2025-08)

• Provide updates regarding test results, appointment schedules, or report availability within hospital and inter hospital departments.
• Prepare, type, and distribute pathology reports (blood, bone marrow, flow cytometry, molecular testing, MRD etc.).
• Manage incoming requisitions and ensure accuracy of patient demographics and test orders.
• Book and confirm appointments for bone marrow biopsies, consultations, or follow-ups.
• Coordinate meetings for pathologists and clinical teams.
• Ensure all patient data is handled according to PHIPA / HIPAA standards.
• Maintain medical records, filing, and electronic documentation.
• Track and log specimens received (blood, bone marrow aspirates, biopsies, reports).
• Create and manage privacy communication materials such as notices, guidelines, brochures, and the IPO intranet site.
• Informed about privacy updates and share important information with the IPO team.
• The main contact for general privacy questions and direct them to the right team member when needed.
• Lead the review and handling of privacy breaches or possible breaches.
• Help departments complete Privacy Impact Assessments/ Report encryptions.
• Assist in creating and updating privacy-related policies.
• Follow health and safety rules and report unsafe situations right away.

Administrative Coordinator - BCCAN/CDBC (PHSA) - BC Children's Hospital

(2024-05 - 2025-08)

• Review and triage incoming referrals for autism and complex developmental behavioural assessments.
• Prioritize based on urgency and direct families or referral sources to the most suitable resources when needed.
• Manage referral tracking via the STAR, CST database, and regularly update Program Managers.
• Ensure efficient, timely, and client-centred multidisciplinary assessments across both BCAAN and CDBC programs.
• Plan, implement, evaluate, and document client services.
• Coordinate communication between healthcare professionals, schools, families, and patients to ensure timely service delivery.
• Manage patient documentation, data entry, and cloud-based storage to maintain accuracy and accessibility.
• Support Directors, Nursing Leaders, and Managers in service model transformation initiatives.
• Track project timelines, support workflow, QI improvements, and provide administrative coordination for healthcare projects.
• Identify service gaps and engage in quality initiatives and service development alongside multidisciplinary stakeholders.

Administrative Assistant / Client Coordinator - SGS - Burnaby

(2022-08 - 2024-05)

• Coordinated client communication and project documentation with SGS global offices, ensuring accuracy and timeliness.
• Issued & monitored invoicing, payments, and AR follow-ups, contributing to financial accountability.
• Liaised with couriers and external stakeholders to streamline logistics and document flow.

Administrative Assistant - Aqua Dental Centre - North Vancouver

(2021-08 - 2022-06)

• Coordinated appointment scheduling through Cleardent/Tracker and cross-departmental workflows for clinic efficiency in a fast-paced environment.
• Supported continuous improvement initiatives by standardizing safety protocols.
• Applied quality frameworks to improve patient outcomes and administrative processes.
• Promoted safety standards and team engagement while ensuring patient satisfaction.

Associate Dentist - Afia Multispecialty Clinic - Kerala, India

(2016-05 - 2019-01)

• Developed and coordinated diagnosis, plans, treatments while ensuring compliance with safety standards.
• Mainly Involved in prosthodontic/ortho/conservative specialties
• Educated patients to support long-term treatment success.

Master's - Healthcare Leadership - Trinity Western University (2019 - 2021)

Bachelors - Dentistry - Educare Institute of Dental Sciences (2010 - 2016)