Medical Secretary - Dr. Modupe Tunde - Toronto
(2024-04)
MB; BS, FRCOG (UK), FRCS (C) Obstetrician and Gynecologist. Handle 60-80 clients per day.
- Deliver professional front desk reception services, managing high-volume phone calls with excellent etiquette, ethics, and assertive communication.
- Schedule patient appointments and referrals accurately and efficiently, ensuring confidentiality of all patient information.
- Prepare OR packages and coordinated online surgical bookings promptly.
- Maintain office operations by ordering and managing supplies and equipment as needed.
- Type reports and prepared physician day sheets and patient files with supporting investigations and results.
- Enter and submit billing information with accuracy, meeting strict deadlines set by physicians.
- Ensure infection control standards by cleaning and autoclaving medical instruments daily for patient use.
- Provide professional reception services to patients and visitors, upholding privacy and confidentiality at all times.
- Perform general administrative support including filing, photocopying, faxing, and records management.
Marketing Specialist Intern - Dr. Ashraf Salib Family Walk-in Clinic - Toronto
(2024-01 - 2024-04)
- Actively participate in the development and implementation of marketing strategies aimed at attracting and retaining patients.
- Continuously work towards enhancing brand visibility and accessibility for Dr. Salib's practice within the local market.
- Provide ongoing support in documenting patient care activities, updating medical records, and ensuring compliance with regulatory requirements.
- Assist with daily administrative tasks, including appointment scheduling and patient record maintenance, to facilitate smooth clinic operations during the internship.
Fashion Associate - Reitman's Canada Ltd. - Toronto
(2023-06)
- Delivered exceptional shopping experiences, resulting in an increased 50% positive customer connection and built unwavering customer loyalty.
- Monitored and kept the sales area in top shape, ensuring meticulous adherence to visual standards, resulting in an enticing shopping environment, captivating customers, and boosting sales to 40%.
- Executed register functions with precision, leveraging extensive sales, promotion, and product knowledge to drive impressive add-on sales to 40%.
Administrative Aide III / Accounting Clerk - Department of Education, Philippines - Philippines
(2004-03 - 2012-08)
- Filed and maintained accurate and up-to-date records, both physical and electronic, of all departmental transactions. Achieved 99% accuracy rate in data entry, facilitating audits and efficient retrieval of information.
- Provided customer service to an average of 20 individuals daily, whether in person, via phone, or through email or other means.
- Created and processed documents for maintenance and other operating expenses and liquidation papers of staff to an average of 15 staff in a month.
- Developed and processed DepEd's Bureau of Internal Revenue (BIR) remittances allotting 2M Philippine pesos, ensuring compliance with tax regulations and timely submission of required forms and reports.
- Prepared and submitted monthly budget reports to the Department of Budget and Management.
Accounting Clerk - LGU - Laak - Davao, Philippines - Philippines
(2000-01 - 2004-01)
Detailed at Commission on Audit.
- Facilitated administrative support to ensure smooth and proficiency operation of the office.
- Prepared balance sheet and income statement using the FOX program for audits, supported the auditing process, and presented reports to Auditors for approval before closing financial statements every quarter.
- Managed secretarial and office duties, scheduling meetings and appointments as per priority, managed inventory of office supplies, placing orders to reduce ad hoc work by 75%.
- Initiated development and management of a comprehensive filing system, resulting in a 75% increase in document retrieval efficiency for the accounting team.
