Pratha Patel

Experienced administrative professional with a demonstrated history of clerical support and customer service roles. I am excited to leverage my skills and experience to contribute to the efficient operations of Service Canada's Clerical Support position. Committed to delivering high-quality service and supporting the diverse needs of Canadians.

Judicial Clerk - Government of Alberta - Court of Justice - Lethbridge, AB

(2023-09)

• Organizing and managing civil, criminal, family, and traffic proceedings administration.
• Maintaining the court record, including operation of the digital recording system and maintaining the decorum of the court.
• Liaising with the judiciary, lawyers, police and the general public, including explaining court documentation to the public.
• Reviewing and filing documents per the Alberta Rules of Court and various Provincial and Federal statutes.
• General office duties, including telephone, scanning, fax and incoming mail.
• Managing various databases and programs, including data entry, production, and processing of criminal court orders.

Manager - OODLE NOOLDE - Edmonton, AB

(2020-05 - 2023-09)

• Oversaw day-to-day operations of the fast-food restaurant, managing a team of 20+ diverse employees.
• Implemented successful recruitment strategies, acquiring highly experienced and driven staff.
• Maintain efficient filing systems and data entry for quick retravel of data or documents.
• Managed accurate payroll processing and efficient employee scheduling.
• Managed social media, increasing brand visibility and driving customer engagement.

Administrative Assistant - 3D Cabinets - Edmonton, AB

(2022-01 - 2022-09)

• Managed front desk operations in a customer cabinet office, ensuring smooth day-to-day operations.
• Maintained efficient filing systems for quick retrieval of essential documents.
• Provided exceptional customer service, promptly addressing inquiries and resolving issues professionally.
• Leveraged extensive office experience to optimize operational efficiency.
• Proficient in Microsoft Office suite, utilizing its tools for efficient documentation and data management.
• Advertised job openings and successfully connected 5+ employees to the organization.

Office and Youth Coordinator - INDO-CANADIAN WOMEN'S ASSOCIATION - Edmonton, AB

(2019-05 - 2019-12)

• Non-profit organization Coordinator gained extensive office experience and facilitated smooth operations.
• Managed an efficient filing system for quick retrieval of essential documents.
• Provided exceptional customer service, promptly addressing inquiries and resolving issues professionally.
• Planned and executed successful events, fostering youth engagement and skill development through the Summer Safari program.
• Empowered and encouraged diverse youth and senior women through weekly sessions, creating a supportive and inclusive environment.
• Coordinated schedules, meetings, and logistics, ensuring seamless coordination among staff, 10+ volunteers, and 50+ program participants.

Sales Associate | Jewelry - WINNERS- TJ MAX CANADA - Edmonton, AB

(2018-05 - 2019-06)

• Engaged with 100+ customers to understand their needs and provide personalized assistance.
• Showcase jewelry products, highlighting their unique features and benefits.
• Assist customers with selecting the perfect piece of jewelry for special occasions or everyday wear.
• Process over 50+ transactions accurately and efficiently every day.

Sales Associate - OLD NAVY- GAP INC - Edmonton, AB

(2018-03 - 2018-08)

Bachelor of Commerce - Management - MacEwan University (2024)

Minor - Human Resources - MacEwan University (2024)

Group Facilitator Certification - Canadian Mental Health Association (2020)

Diploma - Harry Ainlay High School (2018)