FEBRUARY 2023- ONGOING
STUDENT WORKER (Vancouver Finance)
FAIRLEIGH DICKINSON UNIVERSITY
- Posts student payments received to student accounts in Colleague.
- Generates reports for payments received through Flywire and Touchnet
- Initiating the initial steps of the student tuition refund process.
- Processes invoices, timesheets, purchase orders, P.O.s, expense claims, and other materials accurately
- Assists in monitoring department expenditures
- Performs other duties as assigned by the Vancouver Accounting Office Clerk
- Entered and updated data and ensured accurate and complete records.
- Assembled and typed materials, maintained files, sorted mail, and composed routine correspondence.
- Utilized word processing and database systems for data entry, editing, and merging.
- Assisted with basic bookkeeping/accounting procedures and concepts.
APRIL 2022- ONGOING
STUDENT WORKER (FRONT DESK/RECEPTIONIST)
FAIRLEIGH DICKINSON UNIVERSITY
- Greet visitors, and provide necessary information to students
- Serves as primary point of contact for internal and external inquiries.
- Answered calls, took messages, retrieved information from databases, and provided prompt assistance.
- Handles incoming and outgoing mail, couriers, payments, and office supplies.
- Noting telephones send and get faxes, messages, sort emails, and meeting schedules for the benefit of the staff
- Assist in the day-to-day operation of the school, keep up the coursebook program for new students
- Assist in administrative works (bookkeeping, maintaining office supply, health, and safety equipment inventories, assisting enrolment services staffs)
JULY 2022- ONGOING
CUSTOMER SERVICE ASSOCIATE
MEINHARDT FINE FOODS - VANCOUVER, BC
- Responsible for ensuring quality to clients
- Promptly respond to customer inquiries in person or via phone, or online
- Assist with training of new employees
- Record stock inventory and outline stocks for reordering
- Collaborate with the team to quickly resolve customer complaints with the appropriate action.
- Coordinates workflow and takes follow-up action as required
DECEMBER 2020 – NOVEMBER 2021 ADMINISTRATIVE & RESEARCH OFFICER
NETWORK ON CLIMATE CHANGE IN BANGLADESH (NCC,B)
- Supported research studies, maintained statistics, updates, reviews, extracts, and generates reports.
- Recruit, hire, train and supervise casual employees providing support services for different projects
- Plans, coordinates, and manages the schedules, appointments, and meetings of the Directors, both internally and externally.
- Drafts correspondence, agendas, minutes, and emails, and tracks and follows up on requests for information in a timely manner.
- Performs complex administrative tasks, including appointment scheduling, logistics management, and confidential material processing, while maintaining calendars and screening calls.
- Assembles, edits, formats, and types various technical and administrative materials, such as letters, contracts, reports, and presentations.
- Assists a group of professionals by taking instructions and performing clerical and typing duties.
- Maintains and organizes both electronic and hard copy files and records, following corporate records management standards.
- Prepares, distributes, photocopies reports, presentations, correspondence, and spreadsheets.
