Food Service Supervisor - A&W Canada - Beacon hill NW, Canada
(2023-12 - 2025-12)
- Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food.
- Ensure that food and service meet quality control standards.
- Train staff in duties, sanitation and safety procedures.
- Monitoring food quality and consistency.
- Responding promptly to customer complaints concerns.
- Developing and implementing operational procedures.
Department Manager (Food & Quality) - McDonald's Philippines
(2018-09 - 2023-11)
- Responsible in handling the production system within the restaurant. Includes inventory and ordering system.
- Monitors applications and reports progress on the department goals and objectives.
- Ensure department members adopt correct food safety procedure.
- Monitor hygiene and sanitation standards in the restaurant.
- Demonstrate and reinforce the leadership behavior and basic people minimums.
- Coordinates inter department communication to assist with achieving goals and objective
- Perform assigned Daily, Weekly and Monthly equipment calibration.
- Ensure all equipment maintenance schedules are followed. For the Inventory Management, I am responsible for the product build to's, monitors product movements, monitor FIFO products, monitors product's labeling and complete weekly food inventory.
- For Ordering Management, I am responsible for ordering products, monitors product availability, place order that is enough for the next usage and order new upcoming products.
Service Manager - McDonald's Philippines
(2016-07 - 2018-09)
- Knowledgeable and trained how to use point of sales(POS). It includes taking orders, printing sales report, printing sales history and update sales.
- Responsible for the products update, price updates and customer inquiries about birthday parties and business meetings.
- Adheres to the company code of ethics when dealing with with internal and external customer.
- monitor RAT and RBT per POS.
- Dealing with customers with good attitude and polite manner.
Service Crew - Jollibee Company Corp
(2015-05 - 2015-10)
- Assigned in the two stations (Lobby & counter). Responsible for taking order of the customers and assist with any request customer may have.
- As a lobby crew, I am responsible for the cleanliness of the dining area, Tables & Chairs.
- Explain to the customers about latest products and promos.
- Fulfill customer needs.
Housekeeping - Happytelle Pension
(2016-05 - 2016-09)
- Assigned as a housekeeping personal, responsible for the maintaining cleanliness and makeover to each room.
