Prince Nel
Food Service Supervisor
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About
Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food. Ensure that food and service meet quality control standards. Train staff in duties, sanitation and safety procedures.
Experience
Food Service Supervisor - A&W Canada - Beacon hill NW, Canada
(2023-12 - 2025-12)
- Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food.
- Ensure that food and service meet quality control standards.
- Train staff in duties, sanitation and safety procedures.
- Monitoring food quality and consistency.
- Responding promptly to customer complaints concerns.
- Developing and implementing operational procedures.
Department Manager (Food & Quality) - McDonald's Philippines
(2018-09 - 2023-11)
- Responsible in handling the production system within the restaurant. Includes inventory and ordering system.
- Monitors applications and reports progress on the department goals and objectives.
- Ensure department members adopt correct food safety procedure.
- Monitor hygiene and sanitation standards in the restaurant.
- Demonstrate and reinforce the leadership behavior and basic people minimums.
- Coordinates inter department communication to assist with achieving goals and objective
- Perform assigned Daily, Weekly and Monthly equipment calibration.
- Ensure all equipment maintenance schedules are followed. For the Inventory Management, I am responsible for the product build to's, monitors product movements, monitor FIFO products, monitors product's labeling and complete weekly food inventory.
- For Ordering Management, I am responsible for ordering products, monitors product availability, place order that is enough for the next usage and order new upcoming products.
Service Manager - McDonald's Philippines
(2016-07 - 2018-09)
- Knowledgeable and trained how to use point of sales(POS). It includes taking orders, printing sales report, printing sales history and update sales.
- Responsible for the products update, price updates and customer inquiries about birthday parties and business meetings.
- Adheres to the company code of ethics when dealing with with internal and external customer.
- monitor RAT and RBT per POS.
- Dealing with customers with good attitude and polite manner.
Service Crew - Jollibee Company Corp
(2015-05 - 2015-10)
- Assigned in the two stations (Lobby & counter). Responsible for taking order of the customers and assist with any request customer may have.
- As a lobby crew, I am responsible for the cleanliness of the dining area, Tables & Chairs.
- Explain to the customers about latest products and promos.
- Fulfill customer needs.
Housekeeping - Happytelle Pension
(2016-05 - 2016-09)
- Assigned as a housekeeping personal, responsible for the maintaining cleanliness and makeover to each room.
Education
Bachelor of Science - Hotel and Restaurant Management - Jose Rizal Memorial State University (2012-06 - 2016-06)
Galas National High School (2006-06 - 2010-03)
Cotabato City Central Pilot School (2002-06 - 2006-03)
