Priscilla Poku
Healthcare Assistant
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About
I am a hardworking, reliable individual with good interpersonal and communication skills. I am a dedicated worker who thrives in a busy environment or works well on my own and whom enjoys being part of a team. I’m outgoing, confident with high degree of self discipline and motivation.
I am a capable person who enjoys challenges and am interested in learning new skills. My computer literacy is good, I have used all Microsoft applications and internet explorer. I also have excellent telephone manner.
Experience
EMPLOYMENT HISTORY
COMPANY Superior Home Care
DATE October 2020
TITLE Healthcare Assistant
My duty was domiciliary care driving to client homes to help them with their personal care
- Medication
- Personal care
- Hoisting
- Activities
- Feeding
- Appointment
COMPANY Kareplus
DATE September 2018 -2020
TITLE Support Worker
COMPANY Swan Staff
DATE December 2014
TITLE Care Worker
My main duty is to look after elderly people, also to ensure that are taking good care.
Key duties included
- Giving them food to eat
- Changing nappies
- Putting clothes on
- One to one
DATE January 2012 – December 2014
TITLE Healthcare Assistant
My main duties was to assist elderly people in retirement homes with their everyday routine
- Medication
- Food
- Hoisting
- Personal care
- Activities
DATES December 2012 – May 2013
TITLE Retail Operative (part-time)
My main duties is to be able to provide excellent customer service, working as part of the team to supple the best possible in a busy retail environment.
- Excellent customer Service
- Cash handling
- Working in a fast place
DATES August 2006 (work experience)
TITLE Asylum Support / Administrator / Customer Service
Working alongside the social services I was responsible for helping the asylum seekers in general life matters, ranging from helping them understand their rights here in England to helping them find residence long and short term. I always kept a friendly, polite and helpful manner to all clients and helped wherever possible.
Key duties included
- Listening and assessing situations and prioritising steps to be taken
- Following instructions from management / social workers
- Escalating issues raised from clients
- Liaising with local hostels to arrange shelter for homeless
- General office administration – faxing, photocopying, filing
- Answering the phone
Education
Bedfordshire University
Health and Social Care: 2014 - 2017
Milton Keynes College
National Diploma Health and Social Care 2012-2014 Level 3
Milton Keynes College
First Diploma in Health and Social Care 2010 – 2011 Level 2
Milton Keynes College: 2009 Level 1
Intro Diploma in Health and Social Care
Manchester Central: 2004
English and Maths certificate
St Thomas Aquinas R.C Secondary School: 2005 - 2007 Secondary Education