Pritesh Thakor

Recent Office Administration – Health Services graduate from Georgian College with strong knowledge of medical office procedures, healthcare administration, patient scheduling, electronic medical records, and medical terminology. Experienced in customer service, administrative support, and working in fast-paced environments through healthcare training and employment experience. Proficient in Microsoft Office Suite, EMR systems, data entry, appointment coordination, and maintaining confidential patient information.

Recognized for excellent communication, attention to detail, professionalism, and a patient-centered approach. Seeking to contribute strong organizational and administrative skills in a Health Administrative Assistant or Medical Office Assistant role.

Medical Office Assistant / Receptionist - Medical Office - Barrie, ON

(2024-01)

• Greet and assist patients while providing professional front-desk support
• Schedule appointments, manage calendars, and coordinate patient follow-ups
• Answer high-volume phone calls, emails, and patient inquiries
• Update and maintain patient records using Accuro EMR and AlayaCare
• Process referrals, appointment reminders, and medical documentation
• Verify patient information and ensure accurate data entry
• Collaborate with physicians, nurses, and healthcare professionals to support clinic operations
• Maintain patient confidentiality and compliance with privacy standards

Medical Office Assistant / Receptionist - Goblej Medical Dispensary - India

(2022-01 - 2024-12)

• Welcomed patients and visitors, providing exceptional customer service
• Registered patients and scheduled appointments for multiple departments
• Managed patient records, documentation, and front-desk operations
• Responded to phone inquiries and directed calls appropriately
• Assisted with patient intake and coordination of healthcare services
• Maintained accurate records while ensuring confidentiality of patient information
• Supported physicians and healthcare staff with administrative duties
• Contributed to efficient clinic operations in a fast-paced healthcare environment

Volunteer - Royal Victoria Regional Health Centre (RVH) - Barrie, ON

• Assisted patients and visitors with directions and general inquiries
• Provided customer service and administrative support to hospital staff
• Delivered supplies and documents between departments
• Maintained patient confidentiality and professional communication
• Supported hospital operations in a fast-paced healthcare environment

Office Administration Health Service - Office Administration Health Service - Georgian College