Qiauna Taylor

With several years of experience in office administration and customer service, I've developed a strong ability to stay organized, communicate with people professionally, and keep things running smoothly even when the day gets busy. I'm dependable, approachable, and able to manage multiple tasks without losing attention to detail. I'm comfortable learning new systems and would be happy to bring my experience and positive attitude to a new team.

Office Manager at Busy healthcare clinic

Handled a wide range of day-to-day responsibilities and created training materials and helped improve workflows when I saw areas that could be made more efficient.

• Records and document management
• Payment tracking
• Payroll
• Inventory
• Office procedures

Customer Service

Worked in a high-volume customer service environment where I handled customer questions, payments, refunds, and concerns while making sure each interaction was handled professionally.

Diploma in Medical Office Administration – NSCC