Rachel Dsouza

Customer-focused professional with experience as a store associate at Dollarama. Skilled in customer service, problem-solving, and building relationships. Seeking a customer service role in Kamloops, Canada.

Store Associate - Dollarama

(2026-02)

• Delivered excellent customer service, addressing queries and resolving issues.
• Managed cash transactions and maintained store operations.
• Built rapport with customers, enhancing satisfaction and loyalty.

Customer Representative - Dmart, India - India

(2024 - 2025)

• Delivered excellent customer service, addressing queries and resolving issues.
• Managed cash transactions and maintained store operations.
• Built rapport with customers, enhancing satisfaction and loyalty.

Master in Education - Education - TRU, Canada (2026)

Bachelor in Education - Education - Mumbai university (2021 - 2023)