Raghav Basil

Dedicated and results-driven client service professional with 10 years of experience in handling diverse client needs across various industries. Highly skilled in providing exceptional customer service and support, with a proven track record of resolving client inquiries, needs, and challenges.

Senior Designer, A.T Kearney

September 2018 – August 2023

• Ability to organize assets to ensure timely delivery of projects and manage multiple tasks
• Good sense of diplomacy when dealing with internal team members and business partners.
• Professionalism and a team player.
• Good communication skills, speaking with employees at all levels and remote locations.
• Reliable, flexible with working hours, and detail-oriented.
• Customer service focus and ability to resolve conflicts effectively.
• Good troubleshooting skills and takes initiative to learn new software.
• Coordinates client approval and manages multiple projects while prioritizing.
• Develops and manages project scope documents and timelines.
• Communicates professionally during stressful situations and resolves problems collaboratively.
• Passionate about serving internal clients and maintaining strong relationships.

As an individual who has completed a Bachelor of Commerce (BCom) degree and a 3-year diploma in Animation, I have gained a strong foundation in business-related subjects such as accounting, finance, economics, and marketing, as well as a comprehensive understanding of animation techniques, computer graphics, storytelling, and character development.

This combined education has provided me with a diverse skill set that can lead to various career paths in the animation industry, such as working in animation studios, game development companies, or advertising agencies. It has also equipped me with the necessary skills and knowledge to pursue careers in finance, accounting, marketing, or management within the animation industry.

Moreover, the diploma program has given me practical experience through projects and internships, which has helped me build my portfolio and gain industry exposure. The program has also covered topics such as project management, teamwork, and communication skills, which are essential in any professional setting.

Overall, my combined education of a BCom degree and a 3-year diploma in Animation has provided me with a unique skill set that can lead to diverse career paths within the animation industry and beyond.