Raghav Sharma
Customer Support Executive
Talent
Belleville, ON, CanadaMember since June 22, 2026
Customer ServiceCRM ManagementCustomer Engagement
·
Hire this person
Send a job offer directly to this candidate
Customer ServiceCRM ManagementCustomer Engagement
About
Customer Support Executive with experience in customer service, CRM management, issue resolution, and customer engagement. Skilled in delivering excellent support, handling multiple customer interactions, and maintaining high customer satisfaction.
Experience
Customer Support Executive - Concentrix DLF
(2024-03)
- Manage customer chat interactions while maintaining service quality standards.
- Provide accurate solutions and resolve customer concerns efficiently.
- Maintain CRM records and document customer interactions.
- Handle billing, account, product, and service-related issues.
- Gather customer feedback and support service improvement initiatives.
- Collaborate with internal teams to ensure customer satisfaction.
Education
Bachelor of Engineering - Civil - Punjab Technical University (2021 - 2024)
Diploma - Civil Engineering - Chandigarh College of Engineering & Technology (2017 - 2020)
Skills
Customer Support Executive
