Ralena Sy

To join an organization wherein I can showcase my strengths and knowledge and be able to attain a high level of performance and at the same time enjoy what I love doing most.

Restaurant Manager - SSC Family Restaurants Ltd. - Red Deer, AB

(2022-11)

Responsible for running a profitable restaurant and ensuring the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. Shaping the work environment, setting strategy, allocating resources, developing managers, building the organization, and overseeing operations.

• Supervise, co-ordinate and schedule the activities of Managers who's responsible on Daily Shift Management.
• Make sure to run the floor smoothly with Customer Focus and ensure that we are serving our 100% Quality, Service and Cleanliness.
• Oversee weekly inventory & ordering. Monitor Paper cost and Food cost in the Restaurant.
• Doing Orientation for Newly Hired Crew in the Market.

Material Handler - Intertape Polymer - Truro, NS

(2019-09 - 2022-08)

• Inspecting the quality of products during production.
• Keeping the work area neat and safe to work on.
• Loading and unloading materials.

Supervisor - MILLENIUM CONTRACTING LIMITED SERVICES - Chéticamp, NS

(2016-08 - 2019-08)

• Supervise, co-ordinate and schedule the activities of staff who prepare and serve food.
• Do Inventory and Ordering for Restaurant use.
• Do Payroll and weekly Schedules of the staff.
• Do Daily Cash Reports, hiring and training newly hired staff.
• Ensure that food and service meet quality control standards.

Swing Manager / Foodcost Manager - JONES2G INCORPORATED - Truro, Nova Scotia, CA

(2013-12 - 2016-08)

• Control labour hours and cash flow while on shift.
• Make orders for Restaurant use.
• Do Inventory every Month and Mid-Month.
• Implement Action Plan to improve Foodcost in the Restaurant.
• Supervise, co-ordinate and schedule the activities of staff who prepare and serve food.
• Attended Basic Shift Management Class.
• Attended Advance Shift Management Class.

Team Leader - JONES2G INCORPORATED - Truro, Nova Scotia, CA

(2012-04 - 2013-04)

• Supervise, co-ordinate and Schedule the activities of the staff who prepare and serve food.
• Control labour hours and cash flow while on shift.
• Complete assigned shift paper works.
• Ensure that food and service meet quality control standards.
• Trained in all stations: Drive Tru, Front Counter Service, Regular Grill and Assembly, Breakfast Grill and Assembly, Backroom, Opening and Closing Shifts.
• Attended Team Leader Class: March 13, 2013
• Employee of the Month: September 2012

Crew Chief - ORDOFOOD ENTERPRISES INC

(2005-05 - 2012-03)

• Develops, shares knowledge and experience and trains newly hired crews.
• Supervises co-crews in the absence of the manager in charge.
• Demonstrates and re-enforce the leadership, behavior and people minimum necessary to gain commitment from crew and leadership.

Information Technology - AMA COMPUTER UNIVERSITY (2003 - 2004)

Pedro Guevara Memorial National High School (1999 - 2003)