Ramandeep Kaur

•  Managing field agents according to the passenger traffic.
• Communicate with TSRs and GTAA to update about zone operations.
• Managing stanchion plans for different passenger areas.
• Training new agents about airport rules and regulations
• Monitor assigned area /zone to ensure efficient and expeditious flow of passengers .
• Assist passengers by solving problems or directing them to the airline/stakeholders or information kiosk for assistance.
• Verify that the team has the capabilities to meet expectations.
• Managing the execution of different operations according to flight schedules.

I have 7 years of experience in Customer Service at fast paced work locations. More of my experience is at airport among passengers.

Full training on Airport procedures.

Lab Analysis