Ramanpreet Rai

Detail-oriented Billing Specialist with 12+ years of experience in billing, accounts receivable, bookkeeping, and office administration across logistics and healthcare-related environments. Skilled in QuickBooks, TMW, HCAI, Harvest, and advanced Microsoft Excel. Experienced in invoice processing, payment reconciliation, reporting, and managing high-volume accounts with strong accuracy and problem-solving abilities.

Proven ability to support fast-paced operations while maintaining excellent client service and financial accuracy.

Office Administrator / Billing Specialist

Thomson Terminal – Brampton, Ontario

July 2024 – Present

• Manage high-volume billing operations using TMW for major client accounts, including Costco
• Process invoices, reconcile payments, and maintain accurate financial records in QuickBooks
• Investigate and resolve billing discrepancies while ensuring timely payment processing
• Generate reports and analyze billing data using Excel to improve operational efficiency and accuracy
• Support payroll administration through employee time entry and system updates
• Respond to billing inquiries and coordinate with internal departments to resolve account issues

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Billing & Bookkeeping Specialist (Remote)

Self-Employed

October 2024 – Present

• Process occupational therapy billing using HCAI, Harvest, and QuickBooks
• Manage healthcare-related invoices, payment reconciliation, and bookkeeping records
• Track billable hours and ensure accurate and timely billing submissions
• Record payments, reconcile accounts, and maintain detailed financial documentation
• Respond to billing inquiries and support accurate client account management
• Prepare reports and maintain organized billing and accounting records

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Team Lead / Administrative Assistant

Genco Logistics Group – Mississauga, Ontario

2007 – 2018

• Supervised a team of 10+ staff across office and warehouse operations
• Coordinated scheduling, workflow management, and daily operational activities
• Assisted with billing, data entry, reporting, and Excel-based tracking systems
• Maintained accurate documentation and supported operational reporting processes
• Trained staff and ensured adherence to company procedures and accuracy standards

Accounts Payable & Receivable Certificate

Sheridan College – Brampton, Ontario