Ramneet Kaur
Customer Service Representative
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About
Over the past 12 years, I have gained extensive experience in the customer service field. In my previous jobs, I have consistently exceeded performance targets, maintained high customer satisfaction scores, and resolved complex issues effectively. I have led training initiatives, mentored team members, and contributed to process improvements in streamlined operations to enhance the overall customer journey.
I have excellent verbal & written communication skills and am fluent in English, Hindi & Punjabi languages. In addition, my ability to empathize with customers, analyze situations and offer tailored solutions sets me apart and enables me to provide consistently excellent service.
Experience
Over the past 12 years, I have gained extensive experience in the customer service field. In my previous jobs, I have consistently exceeded performance targets, maintained high customer satisfaction scores, and resolved complex issues effectively. I have led training initiatives, mentored team members, and contributed to process improvements in streamlined operations to enhance the overall customer journey.
I have excellent verbal & written communication skills and am fluent in English, Hindi & Punjabi languages. In addition, my ability to empathize with customers, analyze situations and offer tailored solutions sets me apart and enables me to provide consistently excellent service.
Education
I did a Masters in Business Administration.
