Ramneet Malhi

Clerical and organized Medical Unit Clerk-in-training who also has the finest administration and clerical abilities. Competent in management of patient records, scheduling, and supporting healthcare teams with accuracy and warmth. Excellent history of customer service and administrative work which made me perfect the sense of responsibility, prioritizing as well as communicating.

Medical Office Assistant (Volunteer) at Renew Medical Clinics (2025-11 – Present)

Assisted front desk operations and administrative duties in an addiction treatment clinic setting.

• Assisted front desk operations including patient check-in and appointment coordination
• Supported administrative duties such as scanning, filing, faxing, and organizing confidential patient records
• Observed and assisted with clinic workflow in an addiction treatment setting
• Maintained strict patient confidentiality in accordance with PHIPA guidelines
• Communicated professionally with patients and healthcare staff in a fast-paced environment
• Demonstrated punctuality, initiative, and willingness to learn clinical administrative procedures

Team Member at Tim Hortons (Present)

Delivered customer service with focus on accuracy and satisfaction while managing operations.

• Delivered patient-like customer service with a promise of accuracy and satisfaction in every encounter
• Modeled responsibility by accurate handling of cash and order management
• Multi-tasked and scheduled tasks efficiently in a busy workflow
• Maintained confidentiality and professionalism as required by PHIPA
• Worked with other team members to enhance efficient communication and workflow

Warehouse Associate at Alliance Warehouse (2024-01 – 2024-05)

Maintained accurate records and coordinated team workflow in warehouse operations.

• Records updated on a timely basis and with accuracy
• Team workflow coordination to achieve consistency and reliability
• Flexibility to changing priorities and schedules, ability to be flexible in times of stress

Nail Technician at Shine Saloon and Academy (2023-04 – 2023-12)

Provided nail services with focus on client satisfaction, hygiene standards, and professional service delivery.

• Scheduled appointments and interacted with clients to deliver quality service
• Treated confidential records with professionalism and accuracy
• Delivered personalized client service while maintaining hygiene and sanitation standards

Diploma in Advertising and Marketing Communication – Sheridan College

Certificate in Medical Unit Clerk – George Brown College

High School Diploma – Khalsa Academy (2023-03)