Ramona Kinsman

I am a highly motivated professional with varied experience in the Human Resources department at Canada Safeway and management at flagship stores at La Senza and Dynamite. Currently I am seeking the opportunity to build a career with a focused vision of excellence. I offer excellent communication skills, computer proficiency, and a wide range of understanding with training and recruiting strategies to help meet corporate objectives.

I have proven recruitment and leadership abilities as well as the ability to initiate and execute projects within predetermined targets and timelines. I also provide a strong knowledge and competence in customer service, training and development, coaching and succession planning. I am a dynamic, energetic, results orientated team player that is self-motivated and confident in making independent decisions.

My experience has prepared me to provide top-quality support to ensure a competitive advantage in the workforce, also to offer an understanding of organizational strategies to help meet corporate objectives.

• Fossil Group (December 2015 – August 2023)
• Store Manager 
  • Proven track record to recruit, hire, and coach in timely manner
  • Strong business acumen, coupled with the ability build strong and lasting relationships
  • Passion for upholding an exceptional internal and external guest experiences
  • Team leadership approach that motivates and inspires internal talent
  • Ability to build brand loyalty by promoting new coaching opportunities and guest relations
  • Outstanding written, verbal, and presentation skills with SMART action plans and weekly conference calls
  • Collaborative with others, yet able to self-direct 
  • Able to adjust and customize according to the needs of the business
  •  
• Groupe Dynamite (May 2013 – Dec 2015)
  • Store Manager
  • Reporting to the District Sales Supervisor
  • Provide ongoing leadership and ensure that the store achieves and/or surpasses its financial goals, while controlling budgets, inventory, shrink, expenses and wage costs
  • Coach, motivate, develop and evaluate the team in order to achieve maximum performance and optimize the customer experience
  • Leading by example to provide exceptional customer service and demonstrate brand selling skills. 
  • Ensure that the store operates in compliance to Brand and Visual presentation standards
  • Working closely with the DSS, to provide feedback to help in decision making and driving business results
  • Taken West Edmonton Mall store from negative $20000 to positive $100000 in 4 months

09/2002 - 04/2003 Bachelor of Education

Grant MacEwan College, Edmonton, AB

09/1999 - 06/2001 Obtained High School Diploma

M.E. LaZerte High School, Edmonton, AB