Rania Tb

Administrative and Claims Specialist with over six years of experience. I manage workplace injury claims, organize office workflows, and use Excel to track key data. I focus on making processes smoother and supporting teams to deliver better service to clients.

Workers' Compensation and Occupational disease manager at Sanlam insurance (2018-10 – 2023-07)

• Processed and settled claims for daily benefits, medical, funeral, pharmaceutical, and transportation expenses.
• Managed invoices for providers and medical experts, reducing payment delays.
• Handled pre-approval agreements and verified claim reserves.
• Negotiated settlements directly and through lawyers to resolve cases.
• Tracked and updated claims using Excel dashboards to improve efficiency.

Alternative network manager at Sanlam insurance (2017-05 – 2018-07)

• Organized interviews and managed applications for 50+ prospective agents/month.
• Ensured adherence to corporate branding and agency standards.
• Acted as a liaison between HR and internal teams, streamlining recruitment workflows.

Childcare assistant certificate in Childcare assistant training program – MAGMA (Multicultural Association of the Greater Moncton Area) (2025-05)

Bachelor's degree in Economics & management – Hassan II University (2016-06)

High school diploma in Life & earth sciences – Lycée imam el boukhari (2012-06)