Ranjan Pathmaranjan

Dedicated and experienced professional with a strong background in Insurance( Property & Casualty and Term Insurance, finance, customer experience, quality management system ( ISO 9001:2015), Human Resources Management and project management known for exceptional problem-solving skills, project management and a commitment to excellence. Demonstrated ability to manage complex tasks and provide top-tier support, ensuring customer satisfaction and operational efficiency. Proven track record of success in leading CX projects, combined with excellent communication and interpersonal skills. Adept at working both independently and as part of a team, with a focus on delivering high-quality results and continuous improvement. Overall 12+ years experience in the corporate sector.

I have 12+ years of experience in customer experience, finance, HR and Project management, hospitality, sales and marketing. During my professional career, have worked with many levels in the organization from low, middle to top management. I am self motivated and able to work independently as well as a team depending on the nature of task. I have proven track record being a good leader and team player.

I am holding bachelor degree in Business Management which covers Finance, HR and Social Science. Also I am a qualified HR professional and certified management accountant. In addition, I am certified lead auditor for quality management system under the ISO 9001:2015 and carrying 10 years of auditing experience in various sectors such as manufacturing and services.