Videographer/Photographer - Bluemoon Media - Toronto, ON
(2022-05)
- Produced high-end visual media, combining photography and videography to support marketing and brand growth
- Applied cinematic techniques, colour grading, and motion editing to elevate content quality
- Built and maintained client relationships through reliable communication and quality service delivery
- Managed multiple client projects simultaneously, ensuring deadlines and expectations were consistently met
- Transported and managed professional camera gear, lighting equipment, and production kits (often 20–50+ lbs) across multiple locations
Technician - Bell Canada - Toronto, ON
(2018-04 - 2021-07)
- Installed cable boxes, telephone lines, television for residential customers
- Performing construction site reconnaissance, inspections and observations
- Troubleshooting (Systems, Electronics, Network, Software)
- Provide an exceptional customer experience for our clients
- Work independently and also assist other technicians while in the field
- Demonstrate the ability to solve complex problems and make sensible decisions with a strong customer focus
Call Centre Agent - Mjr Capital Services - Markham, ON
(2020-01 - 2020-12)
- Prioritized and performed multiple tasks in a fast-paced environment
- Problem Solving - Listen, ask questions, and put yourself in the client's shoes to quickly and efficiently resolve their issues. Act like an owner by taking accountability for client issues, and knowing when to lean on others to find the right solutions.
- Trained new employees on policies and procedures specific to job requirements which increased cohesiveness and overall production
- Ability to Multi-task – Listen, probe and review clients profile simultaneously to provide a resolution and recommendations for the client.
Associate, Clerk - Markham Ns Dental - Markham, ON
(2016-05 - 2016-07)
- Load printers and photocopiers with necessary paper products at the beginning of every day and ensure supplies are maintained throughout the day
- Greet clients and visitors and inform employee of their arrival
- Answer all incoming calls on a multi-line telephone system and transfer to appropriate party
- Maintain the waiting area, meeting rooms, boardrooms, and office kitchen
- Responsible for the sign-in and sign out sheet for all client information
