Raviteja Ch

Seasoned Salesforce Developer with over 8 years of hands-on experience designing, developing, and implementing customized Salesforce solutions. Demonstrated expertise in Apex, Visualforce, Lightning, and Salesforce integrations, contributing to enhanced operational efficiency and customer engagement. 8 years of software development experience, which includes Salesforce.com platform applications, with analysis, design, development, validation, and implementation. Good experience in building Lightning Web Components (LWC) and Aura Components.

Strong experience in implementing Salesforce Sales Cloud, Service Cloud, Community Cloud, Lightning and Integrations. Experienced in all phases of the Software Development Life Cycle (SDLC), involving work on configuration, customization, integrations, classic to lightning migration and Lightning Web Components (LWC).

Senior Salesforce Developer - Intuit

(2023-04)

• Worked on Large number of REST API Web Service Classes.
• Worked on Large number of Batch Classes, Queueable Classes and Future method
• Built reusable components using Lightning Web Components and Lightning Screen Flows.
• Worked across various SFDC implementations like Sales Cloud, Service Cloud, Community Cloud.
• Worked on many Lightning Web Components (LWC) and used Salesforce SLDS to convert existing Visualforce pages to Lightning Web Components.
• Worked on many apex logics using Trigger Frameworks and Trigger Inheritance.
• Worked on REST API and Push Topic to make the third-party callouts.
• Worked on Event Monitoring Tools, Postman to track the Callouts.
• Designed and Involved in the development of many integration processes for syncing data between Two Salesforce instances.
• Developed many custom logics using Lightning Web Components (LWC), Apex Classes and Screen Flows.
• Developed many Re-usable apex classes such as Services, Controllers and Test Data Factory.
• Worked on Einstein Bot Builder and developed a chatbot for end users to create cases and suggest knowledge articles to End users using the chatbot. While developing the chatbot, we utilized Lightning Web Components (LWC) and Screen Flows for the development.
• Prepared APEX PMD Rules and utilized Salesforce Optimizer to follow Salesforce Best Practices in code development.
• Worked on configuring and deploying through Azure DevOps Deployment.
• Worked on Knowledge Articles Bulk Language Translations and Publishing Knowledge Articles.
• Created Push Topics to send notifications of necessary fields Like Create, Update, Delete & Undelete using SOQL to Push data to MuleSoft.
• Worked on Case Management Development Like Email-to-Case, Web-to-Case and all other Case Management related Development.
• Worked on Lift and Shift of Salesforce Modules from one Salesforce Instance to another Salesforce Instance.
• Resolved many Salesforce security issues and time-sensitive concerns.
• Migrated many Workflows and Process Builders to Salesforce Flows.
• Worked on huge amount of Data Migration for modules like Contacts and Cases. And implemented Bypass Settings feature for Data Migration.
• Worked on configuring Salesforce Single Sign-On with other logins.
• Worked on Sandbox Management and handled the process of raising Salesforce support cases when facing any org-related issues.

Salesforce Developer - Cloudera

(2020-02 - 2023-03)

• Developed many custom logics using Lightning Web Components (LWC), Apex Classes and Screen Flows.
• Built reusable components using Lightning Web Components and Lightning Screen Flows.
• Developed many Custom modules using Apex Classes, Triggers, Visualforce pages and Controller Classes, Batch Apex, Email Services.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging
• Developed Lightning components for Quick actions using Lightning Web Components (LWC) and Aura Component.
• Created and modified custom buttons using JavaScript and jQuery.
• Developed multiple Lightning Web Components (LWC) and used CSS and Design Parameters like SLDS that makes the Lightning Component for the look and feel better.
• Written many Batch Classes and scheduled them on daily basis as per the requirements.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Re-factored Apex triggers to improve performance and triggers Bulkification using best practices.
• Good Experience on Salesforce Scheduled Flows and Scheduled Paths.
• Modified and Implemented Approval processes and created Approval steps, which used Email Alerts, Field Updates, related tasks, Time-based Triggered tasks to implement business logic.
• Release Deployment through TFS (Team Foundation Server) and GitLab Deployment.
• API Unit testing tested through Postman.
• Configured many automation processes like Lightning flows, Approval Processes and Process builders.
• Worked on TestDataFactory Class for creating Test Data.
• Worked on Case Management Development Like Email-to-Case, Web-to-Case and all other Case Management related Development.
• Worked on Custom Settings Hierarchy and Custom Metadata.
• Worked on Knowledge Articles and Published the Knowledge Articles in all lower Environments.
• Created many Community Sites, sites and Visualforce Pages based on Business requirement.
• Worked on Account Hierarchy structure, Lead Management, Opportunity Process.
• Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.

Salesforce Developer - Gspann

(2018-06 - 2020-01)

• Worked on developing various Lightning Components, Events and Lightning Applications.
• Worked on Visualforce Pages and Aura Components to build custom functionalities.
• Developed Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Loaded data with Apex Data Loader and prevented data corruption and solved localization issues during data loading process.
• Worked on aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Worked on large number of Test classes to cover the Code Coverage of Controllers and Trigger Handlers.
• Configured many automation processes like Lightning flows, Approval Processes and Process builders.
• Implemented deal registration process utilizing Web-to-Leads and Web-to-Case with approval processes and workflow automation.
• Worked on Case Management Development Like Email-to-Case, Web-to-Case and all other Case Management related Development.
• Worked on Custom Settings Hierarchy and Custom Metadata.
• Worked on Account Hierarchy structure, Lead Management, Opportunity Process.
• Created many Community Sites, sites and Visualforce Pages based on Business requirement.
• Worked on Visualforce Email Templates, Classic Email Templates, Lightning Email Templates and HTML Email Templates.
• Worked on security model for the organization using Roles, Organization Wide Default Settings, Profiles, Field Level Security, Profile, Permission Sets, and Sharing Settings.
• Worked on Security like OWD, Profiles, Permission sets, Sharing Rules, Roles, Delegated Administrator.
• Developed hundreds of Cross Object Formulas and Validation rules to maintain the quality of the data.
• Developed and Customized page layouts, Record Type, Entity-Relationship data model, validation rules, Components and Visual Force Pages on the standard & custom objects and tabs.
• Created Users, Roles, Public Groups, Queues and implemented Role Hierarchies, Sharing Rules and Record Level Permissions.
• Hands on experience in Administration setup like manage Users, Security Controls & Data Management.
• Worked on Data Loader.io, Data Loader and Workbench for Data Migrations.
• Worked on Sales cloud with Lightning to customize Page layouts & Home page, Task Management, Lead & Opportunity Management, Productivity Improvements, and Reporting.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Developed and configured Objects, Custom Reports and Dashboards and configured the Analytic Snapshots to dump the data on a regular basis for the sales performance and lead generation.
• Involved in Requirements Gathering, Analysis, Design, Implementation, Testing, Troubleshooting and Deployment of Applications using Salesforce technologies.

Bachelor of Technology - SRI INDU College of Engineering & Technology (2019)