Raymart Alumno

Reliable and hardworking professional with experience in food service, cooking, customer service, and community/residential support. Skilled in food preparation, serving customers, maintaining clean and safe work areas, handling fast-paced environments, and working effectively with teams. Nearly three years of experience providing person-centred support, with strong communication, patience, attention to detail, and a commitment to quality service.

SLOT ATTENDANT - Chances Casino - Terrace, BC

(2026-05 - 2026-10)

• Provide professional and friendly customer service to patrons.
• Assist customers with questions and requests.
• Maintain a clean, safe, and welcoming environment.
• Follow company policies and responsible gaming requirements.
• Communicate effectively with customers and team members.

RESIDENTIAL SUPPORT WORKER - Thompson Community Services - Terrace, BC

(2023-11 - 2026-09)

• Provide residential support, personal care, and assistance with daily routines for individuals with diverse needs.
• Assist with medications according to established procedures and conduct regular safety and wellness checks.
• Promote client independence, dignity, well-being, and quality of life through respectful and compassionate support.
• Build positive relationships and collaborate effectively with support staff and other professionals.

SHUTTLE DRIVER - Chances Casino - Terrace, BC

(2025-03 - 2025-11)

• Transported customers safely and professionally.
• Provided friendly customer service and passenger assistance.
• Maintained a clean and safe vehicle

SERVICE CREW - McDonald’s - Terrace, BC

(2023-07 - 2023-11)

• Provided friendly and efficient customer service in a busy restaurant environment.
• Assisted customers with orders, questions, and requests.
• Prepared and served food and beverages according to company standards.
• Maintained clean and organized dining, service, and work areas.
• Followed food safety, sanitation, and workplace procedures.
• Worked effectively with team members during busy periods.

GENERAL CLERK / CASHIER - Dollarama - Terrace, BC

(2023-07 - 2023-11)

• Provided customer service and assisted with customer inquiries.
• Processed transactions accurately using the cash register.
• Restocked merchandise and maintained organized sales-floor areas.
• Assisted with general store operations and cleanings

SERVICE CREW - Tim Hortons - Terrace, BC

(2023-08 - 2023-11)

• Provided friendly and efficient customer service in a busy restaurant environment.
• Assisted customers with orders, questions, and requests.
• Prepared and served food and beverages according to company standards.
• Maintained clean and organized dining, service, and work areas.

OPERATIONS MANAGER - Jebrea Consumer Goods Trading

(2021-09 - 2023-07)

• Managed daily operations, team coordination, and customer relationships.
• Addressed customer concerns and provided timely solutions.
• Supported employee development through training and guidance.

COOK - Graffiti Burger - United Arab Emirates

(2019-06 - 2021-08)

• Prepared food according to recipes, customer orders, and quality standards.
• Worked efficiently during busy service periods while maintaining food quality.
• Followed food safety, hygiene, and sanitation procedures.
• Maintained clean, organized, and sanitary kitchen and food preparation areas.
• Assisted with food preparation, kitchen organization, cleaning, and closing duties.
• Worked closely with kitchen and service staff to maintain smooth operations.

Bachelor of Science - Information Technology - STI Global, Philippines (2011 - 2014)