
Razat Kaur
Business Improvement | PMO Support | Digital Transformation
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About
Project coordination and business improvement professional with experience supporting digital transformation, process redesign, governance implementation, stakeholder engagement, and technology-enabled operational projects. Proven track record coordinating cross-functional initiatives, developing business processes, managing supplier relationships, supporting operational finance activities, and delivering projects within a complex corporate environment. Combining a BSc in Computer Science with practical experience delivering workplace technology, operational improvement and business process initiatives.
Experienced in supplier management, invoice approvals, expenditure governance and business process controls. Currently pursuing CAPM certification and seeking opportunities within Project Management, PMO, Business Analysis, Product Operations and Digital Transformation.
Experience
Workplace Coordinator - Motability Operations
(2024-07)
- Led digital workplace improvement initiatives including locker transformation and workplace technology adoption.
- Designed end-to-end operational processes, governance documentation, and user guidance.
- Created formal process maps and service lifecycle documentation.
- Collaborated with technical teams, suppliers, and business stakeholders to define requirements and support implementations.
- Coordinated activities supporting a cross-functional workplace technology project including stakeholder engagement, governance development, testing support, communications planning, and implementation readiness.
- Developed and maintained approval workflows using Microsoft Lists and Power Automate, improving governance, visibility and process efficiency.
- Managed supplier relationships, invoice approvals, stakeholder communications and operational planning while supporting continuous improvement and governance initiatives across multiple service areas.
- Supported operational finance processes including supplier management, invoice approvals, expenditure governance and procurement activities across multiple service areas.
Education
BSc Computer Science - Computer Science - De Montfort University (2018 - 2021)
