Razat Kaur

Project coordination and business improvement professional with experience supporting digital transformation, process redesign, governance implementation, stakeholder engagement, and technology-enabled operational projects. Proven track record coordinating cross-functional initiatives, developing business processes, managing supplier relationships, and supporting project delivery within a complex corporate environment. Combining a BSc in Computer Science with practical experience delivering workplace technology and operational improvement initiatives, currently pursuing CAPM certification and seeking opportunities within Project Management, PMO, Business Analysis, Product Operations, and Digital Transformation.

Workplace Coordinator at Motability Operations (2024-07 – Present)

• Led digital workplace improvement initiatives including locker transformation and workplace technology adoption.
• Designed end-to-end operational processes, governance documentation, and user guidance.
• Created formal process maps and service lifecycle documentation.
• Collaborated with technical teams, suppliers, and business stakeholders to define requirements and support implementations.
• Coordinated activities supporting a cross-functional workplace technology project including stakeholder engagement, governance development, testing support, communications planning, and implementation readiness.
• Developed approval workflows using Microsoft Lists and Power Automate.
• Managed project activities, supplier relationships, stakeholder communications, operational planning, and continuous improvement initiatives across multiple service areas.

BSc in Computer Science – De Montfort University (2018 – 2021)