Rebecca Ruttan
Personal Banker
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About
Strong background in finance with 10+ years at Bank of Montreal, specializing in investigation and audit across complex financial matters. I bring strong lending and loss-mitigation knowledge, with a solid understanding of business financials, credit risk, and workout strategies that support portfolio health. I have a careful eye for detail concerning audit-ready documentation, and steady adherence to banking regulations and internal controls.
I have worked well with cross-functional partners to interpret data, surface anomalies and potential fraud indicators, and thoughtfully refine processes to improve accuracy, turnaround time, and the customer experience. I am comfortable using spreadsheets and financial systems to analyze large data sets, present concise findings, and inform balanced, risk-aware decisions.
Experience
Personal Banker - Bank of Montreal - Bracebridge & Huntsville, ON
(2016-08 - 2025-12)
- Collaborating with internal investment and small business/commercial advisors to meet clients' needs and obtain knowledge to have a holistic conversation with clients.
- Facilitating investment, lending and personal banking needs for both small business and personal banking clients.
- Continuing to explore all possibilities to guide clients to financial success.
- Being clients' key contact for any banking related inquiries.
- Collaborating with internal and external partners to grow books of business.
- Fully qualified in both personal and business lending.
- Mutual Funds Licensed.
- Currently obtaining Branch Compliance Officer Certification.
- Funder Qualified.
Customer Service Representative - Bank of Montreal - Victoria, BC
(2015-03 - 2016-08)
- Managed cash inventory.
- Completed all mandatory requirements for audit.
- Managed clients' needs.
- Exceeded scorecard achievements.
Sales Administrator - McOuat Partnership at Touchstone on Lake Muskoka - Bracebridge, ON
(2011-05 - 2014-09)
- Integral member of the Fractional Ownership Sales team that exceeded $4 Million.
- Partnered with Auction Company Gordon Estate Sales.
- Managed viewings of property to potential purchasers.
- Managed online traffic and sales calls.
- Managed social media platforms.
Education
Diploma - Marketing and Advertising - Sheridan College (2010 - 2013) Oakville, ON
Diploma - Radio, Television and Film Broadcasting - Niagara College (2007 - 2009) Welland, ON