Renz Glorioso

I’m a Member Success Team Manager with over 3 years of experience in automation and workflow optimization. By night, I work as an AI Automation Specialist, helping business owners save time by turning repetitive tasks into smart, hands-free systems.

I’ve successfully built and managed a full automation system for a massage clinic, handling bookings, reminders, and client management through n8n and GoHighLevel (GHL). My mission is simple — help businesses run efficiently through automation and AI-driven solutions.

I am a Member Success Manager with over 3 years of experience in client retention, onboarding, and automation strategy. My background includes managing 45+ client portfolios, improving satisfaction and retention through CRM optimization, and leading success initiatives across international teams.

Alongside my management role, I’m an AI Automation Specialist experienced in building end-to-end systems using n8n and GoHighLevel (GHL). I’ve successfully designed automation workflows for appointment management, lead nurturing, and business operations — including a complete AI-driven booking and reminder system for a massage clinic.

Key strengths

• Customer retention & lifecycle management
• Workflow automation & CRM optimization
• Cross-functional leadership & data-driven decision-making
• Proficient in n8n, GHL, HubSpot, Salesforce, and Zapier

Informatics College — Associate’s Degree in Information Technology

Graduated March 2015

Additional Certifications

• Sales and Customer Success, LinkedIn Learning (2024)