Rhonda D. Hersak

Manager/Educator Qualified Nurse Educator is adept at coordinating and facilitating patient engagement and connection to program resources. Well-versed in education techniques project management and resource coordination. Over 10 years' experience in healthcare education roles. Also, management coordinating skills.

Program Coordinator - Next Step

(2025-01)

As a program coordinator I develop, implement, and evaluate mental health programs, manage related budgets and staff, and serve as a liaison between stakeholders. Key duties include developing educational materials, tracking program data, coordinating services with other organizations, and providing direct support or guidance to individuals and staff. Strong project management, communication, and organizational skills are essential in my role.

Contract Program Manager - Makami College

(2023-09 - 2024-06)

My role in course work in strategic planning, financial management, and leadership, preparing graduates to oversee the development, implementation, and evaluation of academic programs. Key components include learning to conduct market research for new programs, managing budget, aligning programs with institutional goals, and ensuring compliance with accreditation standards.

• Designing and updating course materials
• Developing 3 new online programs: Business Management, Medical Office Assistance, and Master Instructor and created learning objectives and instructional methodologies
• Ensuring curriculum quality and relevance
• Conducting market research to identify new program opportunities
• Developing program roadmaps, goals, and success metrics
• Creating business cases and financial proposals for new programs

Curriculum Development Practical Nurse Program - Arctic College, Nunavut

(2023-05 - 2024-05)

A college instructional designer's job involved collaborating with faculty to create and develop engaging online and blended courses by using instructional design theories and educational technology.

Responsibilities include designing learning objectives, creating multimedia content, developing activities and assessments, and evaluating course effectiveness based on student and faculty feedback. This role requires a blend of creativity and technical expertise to build effective learning experiences that meet institutional goals. As a curriculum developer I am responsible for managing instructional materials for Nursing Program in Arctic College, NWT. That provides recommendations to the teachers and adjusting the student's curriculum to adhere to the highest educational standards, policies governed by policy and procedures and best practices.

Contract Program Chair, Practical Nurse & Community Health - Arctic College

(2021-07 - 2022-06)

Leadership: Planning, Quality Assurance, Technology Integration, Academic Leadership for Practical Nurse & Community Health Programs Management.

Personnel

Management (staff and faculty), Financial Management and liaison with internal and external stakeholders Curriculum. Faculty/Staff Development Planning/Supporting/Providing Professional Development opportunities and managing the performance appraisal for staff and faculty. Participated in provincial associations that advanced the interests of the programs and the College, continuous learning, and improvement in the areas of program management, adult, and distance education, learning technologies, curriculum development, online learning, and faculty development/supervision of Program Coordinators and 16 faculty members and contributed to acquiring and maintaining program approvals and accreditation (CLPNA & HCA Accreditation). Academic expertise in and ability to appropriately apply best practices in teaching and learning, online, distance and blended delivery models, best practices in academic leadership, best practices in the delivery of instruction for online learning, the use of instructional technologies (synchronous and asyn

Provincial Education Directory Lead (PEDL) - Alberta Health Services - Calgary, AB

(2020-08 - 2021-08)

As a Provincial Education Directory Lead (PEDL) with Connect Care includes teaching provincially across rural Alberta and ICS. Support waves during go live cutover and virtually. Explains difficult processes and ensures understanding of concepts and coach others to adopt a different point of view and to have the confidence to complete tasks presented during teaching and actively encourages teamwork to build consensus with work that requires the ability to engage and develop others.

Assigned to lead complex technical project work which requires advanced technical skills of Connect Care.

Nursing Educator - Bow Valley College - Calgary, AB

(2013-09 - 2020-06)

As a Nurse Educator, it is a requirement to evaluate the existing nurse training programs and work upon preparing new ones for the nursing students. I am going to put into point form job responsibilities Teaching session for the nursing students. Required to conduct extensive study on the nursing subject and look for newer and better ways of nursing care.

Prepare course material for nursing students. Design examination papers and conduct exams to assess the knowledge and ability of the students. Give theoretical as well as practical lessons on nursing care.

Required to give personal attention to each student present in the class and clarify their doubts related to the subject. I have excellent communication and interpersonal skills. I have knowledge about the various nursing processes and procedures -Confident about the subject.

• Prepare 140 students for clinical practicum through laboratory simulations
• Developed program objectives and outcomes, certified and trained nurses coming back into the nursing profession
• Interacting with healthcare providers to facilitate patients' treatments
• Ensuring patients' treatment requirements are met
• Suggesting alternative treatment plans when patients' service requests do not meet medical necessity criteria
• Instructing and educating patients on procedures, healthcare provider instructions, and referrals
• Linking patients to social services programs and entitlements such as transportation assistance and translation services
• Conducting regular follow-ups with patients to evaluate progress, promote continuity of care and ensure improved health outcomes
• Maintaining records of case management activities
• Execute functions of a nurse manager to handle the nursing staff
• Plan and integrate patient care, nursing, and clinical activities
• Provide quality cost-effective nursing care to patients
• Ensure quality nursing care services to patients in a hospital
• Manage and handle the day-to-day operations of the nursing personnel
• Handle, schedule and organize patient flow in a hospital setting
• Develop and implement performance management quality issues
• Implement clinical safety measures in nursing care activities
• Integrate patient-comfort ideas in nursing care activities
• Instruct and counsel patients and their families in nursing care deliveries

Education Associate/MDS Coordinator - MDS - Calgary, AB

(2000-01 - 2006-10)

As a Medical Data Coordinator (MDS) I was accountable for overseeing and coordinating the full interdisciplinary, care planning and collaborative process in two large Long Term Care nursing facilities. Essentially, this process involves comprehensive resident assessments, resident advocacy, teaching, care coordination and planning and facilitation of communication among the residents, team members, and family. As an (MDS) coordinator, I was expected to work in accordance with MDS 3.0 health care reform guidelines and an average budget.

My role was to influence the organization's financial health and community reputation through classification and accreditation. To survive in this role, you are required to be educated and equipped with strong analytical and assessment skills – and a commitment to person-directed care practices.

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• By implementing cost-saving initiatives that addressed long-standing problems with Medical Data System (MDS)
• Proved successful working within tight deadlines and fast-paced atmosphere
• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe working environment
• Conducted research, gathered information from multiple sources and presented results
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor