Richard Roper

Dedicated police officer skilled in crisis intervention, emergency response, and conflict resolution. Proficient in law enforcement techniques and incident reporting, ensuring community safety and effective support for individuals in crisis.

Police Officer - Royal Canadian Mounted Police - Drayton Valley, Alberta

(2023-08 - 2026-09)

• Responded promptly to emergency calls, ensuring swift resolution of incidents.
• Enforced laws and regulations through traffic stops, contributing to public compliance.
• Conducted routine patrols to enhance community safety and security.

Youth Support Worker - Youth First Miramichi - Miramichi, New Brunswick

(2021-08 - 2023-02)

• Guided youth in creating comprehensive daily structure plans for school, transportation, meals, and recreation to enhance routine.
• Coordinated effective communication between youth, families, and community resources to foster support networks.
• Empower youth to develop life skills through tailored programs and engaging activities.

Residential Support Worker - Volunteer Miramichi - Miramichi, New Brunswick

(2018-01 - 2021-08)

• Implemented individualized support plans tailored to client needs and preferences.
• Supported individuals in daily living activities and personal care tasks to enhance independence and quality of life.
• Coordinated social and recreational activities to foster community engagement and strengthen client relationships.
• Documented client progress and incidents accurately to ensure effective support and compliance with care standards.

Correctional Officer - New Brunswick Youth and Women Center - Miramichi, New Brunswick

(2020-06 - 2021-05)

• Monitored resident activity to ensure safety and security within the facility.
• Conducted routine checks of living areas and common spaces to identify contraband.
• Responded to incidents and emergencies using established protocols and procedures.
• Collaborated in the development of rehabilitation programs tailored to address resident needs.

Residential Counselor - More Opportunities to Realize Excellence (M O R E Services inc.) - Miramichi, New Brunswick

(2019-01 - 2020-11)

• Developed personalized care plans for clients based on individual needs.
• Monitored client behavior and reported changes to the treatment team.
• Provided emotional support to individuals in residential programs.
• Assisted clients with daily living skills and personal hygiene routines.
• Maintained accurate documentation of client progress and incidents.

Customer Service Representative - SYKES - Miramichi, New Brunswick

(2017-10 - 2018-01)

• Provided excellent customer service to resolve customer complaints in a timely manner.
• Assisted customers with inquiries and resolved issues effectively.
• Answered customer inquiries and provided accurate information regarding products and services.
• Provided product information and recommendations to customers consistently.

Senior Response Officer - Hawkeye Electronic Security ltd. - Montego Bay, Jamaica

(2014-07 - 2017-09)

• Collaborated with law enforcement during emergency situations.
• Conducted investigations into incidents, accidents, and complaints reported on site.
• Responded promptly to alarm activations and security incidents.
• Documented incident reports detailing observations and actions taken.
• Conducted routine patrols of assigned properties and areas.
• Maintained vigilance during shifts to identify potential security threats. at all times while on duty and looked out for any suspicious activity.

Armed Security Officer - Point Guard Security - Montego Bay , Jamaica

(2013-04 - 2014-06)

• Completed full building and grounds patrols every 15 to 30 minutes to spot and investigate concerns.
• Checked personnel ID badges and issued temporary credentials to visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Operated communication equipment to maintain contact with other security personnel during emergency calls.
• Performed hourly patrols of building areas, parking lots and facility grounds.

Customer Service/Sales Representative - Elephant Group - Montego Bay, Jamaica

(2012-03 - 2013-04)

• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Achieved or exceeded company-defined sales quotas.
• Presented professional image consistent with company's brand values.

Basic Training Diploma - Police Techniques, Criminal Code - RCMP Training Academy, Depot Division (2023-07)

Electrical Installation Level 1 Certificate - Electrical Installation - Heart Academy (2022-06)

Associate of Applied Science - Criminal Justice: Corrections - New Brunswick Community College (2020-06)

High School Diploma - Maldon Comprehensive High (1999-06)