Rikesh Karki

Client-focused human services professional with experience supporting children, youth, vulnerable populations, and individuals with disabilities. Skilled in case management, crisis intervention, mental health and addictions support, and community outreach. Experienced in conducting assessments, service planning, and connecting clients to housing, healthcare, income supports, and community resources.

Committed to trauma-informed, client-centered care that promotes well-being, inclusion, and empowerment for individuals facing homelessness, substance use, mental health challenges, or other complex needs.

Community Service Worker / Case Management - Reconnect Health Services - Toronto, ON

(2025-12)

• Manage an active caseload of clients experiencing homelessness, mental health challenges, and substance use issues.
• Conduct comprehensive intake and needs assessments to develop individualized service and recovery plans.
• Coordinate access to housing, healthcare, ODSP, Ontario Works, and other community supports.
• Advocate for clients and facilitate referrals to ensure continuity of care.
• Maintain accurate and timely documentation while managing multiple client files.
• Respond to crisis situations using de-escalation and trauma-informed intervention strategies.

Placement Student - Evangel Hall Mission - Toronto, ON

(2024-09 - 2025-04)

• Provided frontline support in a high-volume drop-in environment serving individuals experiencing homelessness.
• Applied trauma-informed and harm-reduction approaches to create a safe and inclusive space.
• Engaged clients through daily interactions and group activities to promote well-being and social connection.
• Assisted clients with daily living skills, goal setting, and access to housing and community supports.
• Responded to crisis situations using effective de-escalation techniques.
• Maintained accurate documentation while ensuring confidentiality and professional boundaries.

Child & Youth Care Worker - Nepal Concerned Centre - Kathmandu, Nepal

(2021-10 - 2023-01)

• Supported children and youth, including individuals with developmental disabilities, through structured programming.
• Provided behavioral support, emotional guidance, and crisis intervention as needed.
• Built strong relationships with youth and families to encourage trust and engagement.
• Assisted families in accessing education, healthcare, and community-based resources.
• Facilitated recreational and group activities to promote social and developmental growth.

Youth Mobilizer & Community Engagement Volunteer - JCI Palung (Nepal Jaycees) - Bagmati, Nepal

(2020-01 - 2021-12)

• Engaged youth in community-based initiatives focused on leadership development and civic participation.
• Built relationships with community members to increase program involvement.
• Supported workshops, events, and leadership activities.

Social Service Worker Diploma - Centennial College (2025-04)