Riya Sharma

Reliable and customer-focused professional with strong experience in payment handling, financial record-keeping, and front-desk service. Skilled in accurate cash and payment processing, end-of-day reconciliation, and providing friendly, efficient customer service. Fast learner with excellent attention to detail, comfortable working in fast-paced environments, and available for flexible shifts including evenings and weekends.

Administrative Assistant / Data Entry Clerk - Desh Bhagat College - Moga, India

(2022-08 - 2023-12)

• Collected and processed payments, accurately documenting all transactions on a daily basis.
• Prepared 30+ monthly financial and administrative reports using Excel, ensuring accuracy in all records.
• Welcomed and assisted students and staff, providing clear and friendly front-desk service.
• Maintained 500+ digital and physical records with strong attention to detail and confidentiality.

Data Coordinator / Administrative Support - Qualhon Informatics Pvt. Ltd. - Chandigarh, India

(2021-08 - 2022-03)

• Entered, cleaned, and validated large volumes of data with high accuracy under time constraints.
• Organized financial and administrative records to support reconciliation and audit processes.
• Generated weekly and monthly reports, supporting day-to-day operational needs.

Canadian Experience - Community involvement and networking events - Ottawa, Canada

(2024-01)

• Adapting quickly to Canadian workplace standards and customer service expectations.
• Actively building local experience through community involvement and networking events.
• Strengthening communication and customer interaction skills in a Canadian retail and service context.

Master of Computer Applications - Computer Applications - Guru Nanak Dev University (2018 - 2021)

Bachelor of Computer Applications - Computer Applications - Panjab University (2015 - 2018)