Ron Ali

Throughout my career I have gained valuable experience in various roles and functions where I performed customer service and document/record management in public and private industries. Having over 10 years' experience in municipal services where I demonstrated excellent communication, problem solving and time management skills which make me an excellent candidate for this position.

Municipal Services at City of Richmond Hill

Over 10 years' experience in municipal services

• Answered all calls for the City of Richmond Hill main switchboard. Recognized as the "voice of Richmond Hill"
• Interacted with and provided excellent customer service to residents, staff and general public
• Processed cheque payments for tax due dates
• Handled burial permits and marriage licenses according to Municipal and Provincial best practices
• Produced routine disclosure requests (surveys, architectural drawings and plans) under the Municipal Freedom of Information and Protection of Privacy Act adhering to service level agreement timelines

Municipal Services at Access Richmond Hill

Over 10 years' experience in municipal services

Business Administration diploma in Business Administration