Sabrina Kalonji

Processed member applications, updated accounts, and maintained records. Developed and maintained relationships with VIP clients, ensuring their satisfaction with services provided. Managed event planning and execution using strong attention to detail and communication skills.

Member Services Agent - 10XTO - Toronto, ON

(2025-10)

• Processed member applications, updated accounts, and maintained records.
• Developed and maintained relationships with VIP clients, ensuring their satisfaction with services provided.
• Managed event planning and execution using strong attention to detail and communication skills.

Exhibit Sales & Show Operations Assistant - CANADIAN NATIONAL EXHIBITION - Toronto, ON

(2025-07 - 2025-09)

• Demonstrated ability to work both independently and as part of a team in a fast-paced environment.
• Managed event planning and execution using strong attention to detail and communication skills.
• Oversaw event day tasks and responded to last-minute changes and challenges.
• Oversaw display setup and breakdown for events and trade shows.

Front of House Employee - VIP CINEPLEX - Toronto, ON

(2024-12 - 2025-11)

• Developed comprehensive knowledge of restaurant menu items and preparation methods.
• Monitored inventory levels for food, beverages, and supplies to ensure adequate stock was available at all times.

Public Relations & Communications Specialist - DORIAN WHO - Toronto, ON

(2025-01 - 2025-06)

• Gathered information on clients and organized information into spreadsheets for easy access.
• Coordinated interviews between clients, media representatives and journalists.
• Assisted with prepping spokespeople for interviews and speaking engagements.
• Conducted background research for press releases, new client proposals and media outlet lists.

Business Operations & Events Intern - CANADA BASKETBALL - Toronto, ON

(2024-01 - 2024-05)

• Maintained accurate records of event budgets and expenses.
• Coordinated with vendors and suppliers to ensure successful event execution.
• Generated reports following each event detailing budget, attendance numbers.
• Provided on-site support during events to ensure smooth operations.

Partnership and Retail Intern - CANADA BASKETBALL - Toronto, ON

(2023-09 - 2023-12)

• Developed working knowledge of the store's product lines and pricing policies.
• Provided support for daily operations of the retail store, such as organizing merchandise displays or stocking shelves.
• Prepared regular reports on partnership activities for senior management team members, displaying capacity for clear communication.

Assistant Event Coordinator - CANLETES - Toronto, ON

(2023-10 - 2024-04)

• Developed marketing materials such as brochures, flyers and invitations to promote events.
• Proficiently handled cash transactions related to ticket sales with accuracy.
• Demonstrated ability to provide excellent customer service and handle customer complaints in a professional manner.

Social Media Intern - CANLETES - Toronto, ON

(2023-05 - 2023-11)

• Helped create social media campaigns to increase target audience engagement.
• Monitored social media platforms for engagement opportunities.
• Produced content to promote product news and education.

Cast Leader - CINEPLEX ODEON CINEMAS - Toronto, Ontario

(2021-07 - 2023-09)

• Delegated tasks to team members according to individual strengths.
• Received product deliveries and moved materials to designated workplace locations.
• Completed and maintained accurate records and reports to comply with company requirements.
• Inspected work environment for health and safety hazards and report findings to the manager.

Game Day Operations Staff Member - CANADA ELITE BASKETBALL LEAGUE - Toronto, ON

(2023-05 - 2023-05)

• Fill roles such as providing security of the staff/media entrance and rooms, handing out media credentials, acting as dressing room attendants, distributing game programs, tending promotional stations and other miscellaneous roles

VIP Info Desk Crew - CANADA BASKETBALL - Toronto, ON

(2022-07 - 2022-07)

• Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
• Coordinated with other crew members to complete assigned tasks quickly and effectively.

Bachelor of Arts - Communication and Media Studies - York University (2025-06)