Ron Atienza

Results-driven Senior Manager with over 15 years of experience leading global teams in IT Operations, Product Development, and Digital Transformation. Expertise in managing multi-million-dollar technical programs for major telecommunications and energy corporations. Adept at driving technology integrations, optimizing IT/OT infrastructures, and ensuring compliance with industry standards (PCI, SOC2, HIPAA, NERC/CIP, GDPR).

Passionate about leveraging emerging technologies to enhance business operations, security, and efficiency.

Senior Technical Delivery Manager at Rogers Communications (2024-08 – 2026-09)

• Supporting Senior leadership with strategy, program management and roadmap development. Scope and plan relevant transformation initiatives beyond the next 12-to-24-month horizon. Plan to transform legacy internal financial applications to modern technology stacks – a microservices approach over Kubernetes, Docker
• Lead a team of 12+ developers & Infrastructure specialists in modernizing internal financial applications using microservices on Azure. The Payment Modernization hub is used by all Rogers’ businesses (Rogers Communications, Fido & Chatr, Sportsnet, Blue Jays, Raptors, Maple Leafs, TFC, Argonauts) migrating from Moneris to MasterCard Payment Gateway Services
• Develop IT transformation strategies and roadmap for technology upgrades and cloud migrations.
• Integration of AI to augment Development Team workflow and increase delivery cycles.
• Drive vendor management, contract negotiations, and compliance adherence.
• Oversee project budgets, assess risks, and ensure alignment with business objectives.

Senior Technology Strategy & Program Management at TELUS Corporation / Aware360 (2023-09 – 2024-07)

Aware360 (a TELUS Development Branch) Directly reporting to the Chief Strategy Officer.

• Supporting Senior leadership with strategy, program management and roadmap development. Scope and plan relevant transformation initiatives beyond the next 12-to-24-month horizon.
• Lead the product development of TELUS Connected Worker Platform, integrating IoT safety solutions.
• Evaluated and implemented AI tools (Gleen.AI, Confluence AI) to enhance internal Business Knowledge Base application
• Scoped and integrated third-party wearable devices for IoT platform enhancement.
• AI adoption of security & compliance using Scytale.AI (SOC2, PCI) and managed technical RFP responses.
• Scope & Work with Development Teams to integrate 3rd Party wearable devices to augment IoT Platform capabilities.
• Platforms: SafetyAware on MS Azure, IoT Hub, EventHub, REDIS, MySQL DB, Integration over REST API.
• AlertGPS Platform SOC2 compliance managed on Scytale AI Platform

Sr. Technical IoT Product Manager, Solution Design at TELUS Corporation (2022-01 – 2023-09)

Scope & design the solutions roadmap for IoT Platforms (Aware360 SafetyAware\TELUS Connected Worker) that augments an employee's experience in the office and/or in the field with the goal of driving learning, productivity, collaboration, safety and business efficiency.

• Lead IoT platform development integrating AR/VR, digital twins, analytics, and AI to enhance workplace safety and efficiency.
• Scoped and managed integration of IoT wearable devices, private 5G networks, and health sensors.
• Ensured compliance with TELUS security standards and digital governance frameworks.
• Acted as Scrum Master using Agile methodology to align business needs with technical solutions.
• Plan the Lifecycle of implementations from Developing a Proof of Concept to Roll-out & Migrations to Change Management and Steady State Operations.

Operations Infrastructure, Digital & Information Technology; Team Lead, Specialized Network Infrastructure at Suncor Energy / Petro-Canada (2007-01 – 2021-12)

Operations Infrastructure, Digital & Information Technology 2014 - 2021 Team Lead, Specialized Network Infrastructure 2007 – 2014 Oversee the daily Network Operations for a National Retail Network with over 2000+ Stations, North American Refineries, and international locations. Thoughtfully manage an exceptional Global IT Team with specialized network engineers across North America, Europe and Asia.

Provided

Governance & Program Management to several outsourced vendors (CGI, Compugen, Telesat, Telus, Rogers, Ledcor).

• Downstream Business - Managed IT infrastructure for a national retail network of 2,000+ stations, refineries, and international sites.
• Upstream Business - Managed IT/OT Infrastructure for Refineries, Renewable Windfarms – Adelaide & 40 Mile
• Lead $39M+ in annual IT operations budgets, ensuring cost-effective solutions and risk mitigation.
• Headed the deployment of Canada’s first coast-to-coast EV charging network under Petro-Canada.
• Spearheaded compliance initiatives, achieving PCI and NERC-CIP certification across critical infrastructure. Plan & remediate any 3rd Party Pen Test in the IT/OT/SCADA environments.

Program in Suncor Engage Program | Frontline Leadership & Building Teams – Harvard Business Program

Suncor Program – Cyber Security & Compliance

Comprehensive Project Management in PMBOK/PMP – University of Toronto

CCNA Boot Camp in Firepower/ASA – Global Knowledge

ITIL, IT Service Management Foundation Certificate – EXIN / Petro-Canada

Linux Services in SuSe, RedHat, Ubuntu, Power BI, Tableau – TRIOS

Database Administrator & Certified Network Administrator – Progress Software Corporation

Oracle PL/SQL, Database Administration – Oracle Canada

Firewall Systems Administrator in Firewall, VPN, Checkpoint – Borderware & Seachange

Microsoft Certified Systems Engineer Track in NT Administrator – Ingram Micro/TRIOS

Electronic Engineering Technology Coop Program – Sheridan College