Ron Clowers
Luxury Cruise Retail & Brand Experience Executive
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About
Strategic luxury retail executive with over 20 years of global cruise industry leadership experience specializing in experiential brand events, fine jewelry and Swiss watch retail, shipboard store launches, recruitment, and sales growth. Expert in transforming onboard boutiques into immersive brand environments that elevate guest engagement and drive measurable revenue.
Experience
Creator of Luxury Brand Events - Starboard Cruise Services - Remote & Global Travel
(2022-08)
- Design and execute elevated in-store experiential retail events across global cruise lines.
- Partner with luxury brands in fine jewelry, watches, liquor, and tobacco.
- Develop structured execution manuals and onboard directives.
- Analyze event performance and deliver ROI reporting.
Head of Recruitment (Contract) - Onboard Media
(2021-06 - 2023-08)
- Led recruitment, onboarding, and training of Shopping Guides.
- Provided remote and onboard coaching.
- Developed scripts and hosted conferences.
Executive Director - EFFY JEWELRY NYC
(2019-02 - 2020-03)
- Built VIP loyalty program for top cruise clientele.
- Developed global training programs for product knowledge and sales.
- Led global store launches and merchandising audits.
Director of Operations & Trunk Shows - EFFY JEWELRY NYC
(2017-01 - 2019-02)
- Created global trunk show program with 15+ jewelry vendors.
- Set revenue targets and managed sales teams.
- Represented Effy at JCK Las Vegas trade show.
Manager of Shipboard Operations - EFFY JEWELRY NYC
(2015-11 - 2017-01)
- Part of leadership team launching 50+ shipboard boutiques.
- Presented at retail conferences and hosted cruise partners.
Effy Store Supervisor - EFFY JEWELRY NYC
(2015-05 - 2015-11)
- Launched Effy boutique onboard Coral Princess.
- Managed team, inventory, audits, and financial reporting.
Fine Jewelry Product & Marketing Specialist - PRINCESS CRUISES
(2011-01 - 2014-12)
- Curated fine jewelry assortments fleetwide.
- Delivered onboard sales trainings and events.
Onboard Jeweler (Contract) - PRINCESS CRUISES
(2002-05 - 2008-01)
- Delivered luxury retail presentations onboard ships.
- Managed inventory control and compliance.
