Roseane Vasconcelos

Motivated, friendly, excellent communication skills, responsible, self- disciplined, and experienced in teamwork, in addition to, performing individual tasks.

Proven ability to work under pressure, multitask with tight deadlines to achieve company goals.

Effective interpersonal skills to establish and maintain strong relationships with clients and colleagues.

Ability to adapt on new situations, strong organizational and time management skills, fast-learner, ability to multitask, ensures that client service is a priority, highly orientated to results.

Flexibility and problem-solving attitude, proactive professional, focused on providing a high-quality service exceeding customer expectation in a friendly, effective and efficient manner.

Dedicated to offering exceptional assistance to team members and clients. Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

HUMAN RESOURCES ADMINISTRATIVE ASSISTANT, 03/2022 to Current YM Inc - Toronto, ON

• Administer criminal and credit background checks for over 780 retail stores across Canada and the US including Urban Planet, Urban Behavior, Stitches, Sirens, Forever 21, Brooks Brothers, West 49, Charlotte Russe, Mandee, as well as the Head Office.
• Conduct orientations and onboarding for new Head Office employees.
• Support the VP of HR with administrative duties and ad hoc projects.
• Complete employment verifications requests, as well as requested letters of employment.
• Poste Indeed Job Postings for all Store Level positions.
• Verified and completed monthly invoicing.
• Assisted in the communication and distribution of HR related materials such as HR Memos, Health and Safety Memos, Celebrating Diversity announcements, and Statutory Holiday announcements.
• Complete reference check interviews for potential new hires.
• Perform a variety of clerical functions including scheduling meetings, data entry, filing, photocopying in a timely manner and with confidentiality
• Conduct Head office Exit Interviews.
• Receive HR mail, responded to general inquiries and forwarded as appropriate.
• Administer and printed discount cards as requested for new employees, as well as bi-annually for all Head Office and Store Level employees in Canada and the US.
• Ensure the Organizational Charts were continuously updated after new hires,

terminations, and transfers were announced to reflect accurate department representation.

• Track all new hires, transfers, and terminations, and updated and maintained personnel files.
• Assist in the review and announcement of monthly birthday recognitions, as well as seniority reports.
• Maintain the HR Confidential Hotline.
• Assist in the communication and distribution of the annual Tom Martin

Scholarship fund.

• Participate in special projects and other duties as required.

HUMAN RESOURCES GENERALIST (Volunteer), 11/2020 to Current Federation Of Canadian, Brazilian Businesses - Toronto, ON

• Responsible for full cycle recruitment and selection process; Posted job ads, selected resumes, shortlisted and ranked candidates, scheduled and conducted interviews and updated new hires records
• Developed and updated job descriptions, aligning them with values, culture and strategies
• Created custom interview questions for positions
• Data compiled to create HR reports and metrics.

HUMAN RESOURCES GENERALIST, 05/2014 to 01/2018 B2IT - Brasília, Brazil, Brazil

• Provide human resources support to entire company on various functions including Recruitment, On-boarding, employee relations.
• Progressive discipline, conflict resolution), Training, Health & Safety, Benefits, Performance Management, Time & attendance management, Reward & social Programs, Workforce Management and HRIS administration
• Full cycle recruitment for hourly, salary and student (coop) roles including creating Job descriptions, Job postings, phone screens, interviews, offer letters and negotiations
• Delivered full on-boarding program including new hire orientation, health and safety, benefits orientations, plant tours etc.
• Benefits administration for group insurance.

ORGANIZATIONAL DEVELOPMENT SPECIALIST, 01/2011 to 05/2014

The Coca-Cola Company - Brasília, Brazil, Brazil

• Organize and maintain personnel records
• Update internal HR databases
• Develop/Implement onboarding program for all staff
• Benefit administration
• Responsible for recording employee vacation time as well as sick and personal days
• Created offer letters, letters of employment and job descriptions
• Administered employee benefit program, processed enrollment and change forms
• Scheduled training sessions with all relevant parties and coordinate arrangements
• Administrative duties within Human Resources department.

Certificate: Recruiting, Hiring, and Onboarding Employees, 2023 University of Minnesota

Certificate: Improving Communication Skills, 2022 University of Pennsylvania

Certificate: Diversity and Inclusion for HR Professionals, 2022 University of California, Irvine

Certificate: Customer Service Fundamentals, 2022 Knowledge Accelerators

Certificate: Human Recourses Management, 2021

University of Toronto - Toronto, ON

Master: Positive Psychology and Well-being, 2017

IPOG University- Brasília, Brazil

Bachelor: Human Resources Management, 2014

University Anhanguera - Brasília, Brazil

Bachelor: Business Administration, 2011

UNIP University - Brasília, Brazil