Roshanthy Ramanan

I have been work as an Accounts Receivable Specialist for Bell Smart Home over 12 years of experience in accounts receivable and financial administration, combined with a Diploma in Office Administration – Accounting, I bring a strong foundation in customer account management, reconciliation, invoicing, and collections that directly aligns with your requirements.

In my current role as an Accounts Receivable Clerk at Bell Smart Home, I manage and maintain a large portfolio of customer accounts, process invoicing, reconcile balances, and document all financial transactions with a 99% accuracy rate. I also support month-end closing tasks and ensure records remain accurate and audit-ready. By leading effective collection efforts and streamlining workflows, I successfully reduced processing times by 15% and improved overall cash flow.

Previously, at CIBC and Iron Mountain, I gained additional experience in transaction documentation, compliance, and account verification, further strengthening my ability to maintain accurate financial records and support audit requirements. My proficiency in ERP/CRM systems, QuickBooks, and the Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) allows me to adapt quickly, maintain organized records, and ensure efficiency across all financial processes.

Background: Over 10 years of experience in accounts receivable, billing, account management, and customer service.

Key Strengths: Strong in CRM systems, QuickBooks, Microsoft Office Suite, invoice processing, account reconciliation, and cross-team collaboration.

Experience

Bell Smart Home (2013 – Present) – Focused on accounts receivable, billing accuracy (99%), reconciliation, streamlining workflows, and cross-department collaboration.

Iron Mountain (2013) – Contract role in data entry and document management.

CIBC (2012 – 2013) – Contract role as an investigation officer, ensuring compliance and accuracy in account handling.

MJS World Financial (2010 – 2012) – Customer service and client management.

Education: Diploma in Office Administration – Executive (Centennial College).