Medical Intake Specialist Kindred Hospital Sugar Land. Houston, Texas. USA
Dec 2021 – June 2024 •
Conducted patient intake for individuals arriving at the hospital’s emergency department, ensuring proper registration and efficient flow of patient information into the hospital’s electronic medical record system.
- Demonstrated exceptional organizational skills by completing precise data entry and maintaining up-to-date scheduling records, contributing to seamless operational processes.
- Assisted individuals in critical conditions by offering immediate support, such as providing blankets, towels, and essential hygiene products while awaiting medical attention.
- Managed and documented all incidents involving patients in distress, coordinating closely with medical staff to ensure timely interventions during crises.
- Actively engaged with patients to provide emotional support and maintain a welcoming atmosphere, particularly for individuals experiencing mental health or addiction-related challenges.
- Played a key role in handling emergency medical situations, including administering CPR and managing overdose cases until further medical help arrived.
Health Care Support Worker Kingstrust Hospitals, Lagos Nigeria
2018 – 2021
- Provided support to healthcare professionals by managing the intake of patients, ensuring proper documentation and processing of medical forms while assisting in the triage of individuals in urgent care.
- Offered critical care to patients in recovery, including monitoring vital signs and providing essential items such as meals, clean clothing, and hygiene products.
- Responded promptly to emergencies within the hospital premises, providing immediate first aid assistance and collaborating with the medical team during life-threatening situations.
- Regularly debriefed with colleagues to discuss patient care and operational improvements, enhancing the quality of service provided to patients in need of medical and emotional support.
- Responded promptly to after-hours client inquiries via phone and email, resolving concerns and complaints effectively, resulting in a 95% client satisfaction score.
Health Care Assistant Salvation Health Services, Lagos Nigeria
2015 - 2018
- Engaged in community health initiatives, supporting underserved populations with access to medical care, basic hygiene products, and other essential services.
- Efficiently scheduled field employees by matching client needs with staff qualifications, ensuring a 98% success rate in timely care delivery while adhering to company policies and procedures.
- Assisted with health screenings and medical record management, ensuring accurate documentation of patient interactions and follow-up services.
- Participated in health education campaigns and outreach activities, focusing on improving access to medical care and addressing health-related emergencies within the community.
- Collaborated with healthcare teams in responding to on-site emergencies, providing immediate assistance in cases of injury, illness, or overdose, while maintaining a safe and secure environment.
