Rupal Joshi

Highlights of Qualifications

Property Manager - Del Property Management

(2020-10)

• Employed proactive approach to high rise condominium property management
• Completed monthly management and variance reports, building inspections
• Collaborated with Board members and other stakeholders to allocate resources in accordance with the operating budget
• Managed crisis situations and worked with contractors to provide quick and efficient solutions to the Board of Directors
• Organized and lead Annual General Meetings and other public meetings of the Corporation
• Ensured collaboration and cooperation between condominium staff and created a positive work environment for all associates.
• Utilized and completed documents and reports accurately, in a timely manner, and communicated relevant details to stakeholders (i.e. contracts, quotes from contractors, etc.)
• Supervised collections policy and procedures effectively, (i.e. reminder letters, liens, etc.)
• Prepared Status Certificates for sales, ensuring accuracy of content and adherence to the process
• Supervised and coordinated with all staff on site such as concierge services, cleaning services, and administrative staff
• Examined the quality of work of contractors work prior to payment and ensures contract work is complete
• Ensured enforcement of quality work and contract terms and conditions with contractors

Site Administrator - Del Property Management

(2015-08 - 2020-09)

• Collaborated with Condominium Property Manager, Concierge, Superintendent, and cleaners to address daily and monthly tasks
• Responded to e-mails, correspondence, faxes and answer or forward as required and reported to the Property Manager
• Communicated with the Board of Directors as instructed by the Property Manager
• Liaison between property management team and residents; ensured that issues are resolved promptly by utilizing effective problem-solving skills to deescalate distressed residents
• Provided notifications for late CEA payments, requests for access to units for maintenance and inspections, and notices about building maintenance
• Monitored and maintain office supplies inventories (make orders to Suppliers as needed as per the Property Manager’s instructions)
• Composed and processed various documents, reports and correspondence to unit owners, Board of Directors and Contractors as and when required
• Maintained soft and hard copies of letters, correspondence, memos, requests, notices, etc. and kept them filed in an organized manner
• Updated and maintained databases such as: owners’ lists, contract summary, service agreements, site information, liens’ record, contracts renewal and expiry lists on a daily/weekly basis/ as required
• Booked amenities for residents as per policy and coordinated with the concierge and cleaning company for bookings
• Ensured preparation of AGM packages and assisted in writing meeting minutes
• Performed periodic site inspections including checking the overall appearance, deficiencies, landscaping, fire equipment, utilities rooms, garbage rooms…etc. as per the Property Manager’s Instructions.
• Assisted with and attended AGM, Budget, and Board meetings

CMRAO General License (2022)

Diploma - Accounts Administration (2014)

Bachelor - Education (1991)

Bachelor - Arts (1991)