Russell Zwicker

Full time position

Instructional Designer at Clariti Software (2024-05 – 2026-07)

Full time position

• Designed and developed training modules for software implementation staff
• Collaborated with SMEs to establish scope and maintain technical accuracy
• Managed profiles, organized materials, and ran reports as internal LMS admin
• Developed eLearning modules and videos in Absorb Create, Synthesia, and Arcade
• Learned to navigate and use internal Salesforce-based software platform
• Advised on curriculum development and approach for look and feel of training

Instructional Designer at Innovatia (2018-06 – 2024-05)

Long-term freelance position. Worked for organizations such as RBC, Pembina, Subaru, and Health Canada.

• Designed and developed ILT and CBT courseware and supporting documents
• Managed multiple projects and clients on both short and long deadlines
• Communicated effectively with remote internal colleagues and external clients

Instructional Designer at BaseCorp (2018-12 – 2019-08)

Contract position

• Developed and revised courseware for the tourism and childcare industries
• Managed and implemented translation phase of projects on tight timelines

Instructional Designer at AllTrain (2018-06 – 2018-12)

Contract position

• Developed and revised courseware for the railroad and transportation industries
• Onsite client work in piloting and evaluating two new training programs
• Lead or sole ID on projects for three clients within one month of start date

Instructional Designer at Bluedrop (2010-07 – 2018-06)

Full time position

• Analysed contract requirements to determine appropriate training strategies
• Designed, developed and evaluated training materials for government clients
• Prepared technically accurate training to meet client goals and objectives
• Controlled Goods Program (CGP) certification and NATO Secret security clearance
• Extensive experience developing in Storyline, Captivate, OutStart and LearningLogics
• Navigated and interpreted schematics, technical publications, and engineering specs
• Sought out by PMs for projects with rapid ramp-up on new LMS/LCMS platforms
• Reputation for stepping in quickly to help meet colleagues' tight deadlines
• As sole French-speaking ID, led the translation phase of government projects
• Executed multiple projects as sole ID on time and under budget
• Repeated long-term, on-site placements to build or repair client relationships
• Performed new roles (Data Management, Software Testing) by client request

Classroom Teacher at Chignecto-Central Regional School Board (2009-09 – 2010-06)

2009-2010 school year

• Managed a diverse, multi-level public school Grade 9 classroom
• Developed lessons for three courses, aligning with school board curricula
• Assessed individual student needs to identify strategies for improvement
• Accepted as an assessor for the provincial English exam for Grade 9

Baccalauréat en éducation in secondaire – Université Sainte-Anne

Bachelor of Arts in English and French – Mount Allison University