Ryan Fuller

Dedicated customer-focused self-starter with three years customer service experience, providing strategic guidance and product advice. Skilled communicator equipped with a strong foundation in building strong client relationships. Leverages strong listening skills to provide advice and solutions to clients. Excellent team player that is responsible and reliable.

TD Bank, Customer Experience Associate, Kentville, NS 2024

• Processed daily client transactions including deposits, withdrawals, money transfers, loan payments, money orders, new bank cards etc.
• Collected and organized sets of customer data using a software program with an emphasis on close attention to detail.
• Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
• Using strong analytical skills, assessed client’s banking history to give banking advice and recommendations.
• Helped clients access their safety deposit boxes, cash boxes, and items in the bank vault as necessary.

• Used strong product knowledge, including wines, spirits, and beers enabling effective recommendations tailored to customer preferences.
• Enforced age verification procedures to comply with legal requirements for alcohol sales.
• Collaborated with team members to achieve sales targets and meet store objectives.

• Responsible for completing all drink orders in a busy high-volume environment while serving wine, beer, and other beverages to customers at the bar.
• Communicated promptly and effectively with team members and guests to ensure smooth coordination during busy days.
• Demonstrated ability to work collaboratively in a fast-paced environment while assisting team members during peak hours by maintaining a consistent flow of service.
• Strong familiarity with local wines, educating and recommending wines to customers based on their preferences.
• Operated a point-of-sale system to process transactions efficiently and accurately.

• Demonstrated safety standards while operating heavy machinery on site and maintained large vehicles such as tractors/mowers.
• Collaborated with farm team to develop and integrate schedules, used sound judgement in considering risk to crop (fungi and pests), and employed strategies to yield high crop outcomes.
• Strong attention to detail while performing nursery work (propagation of trees) and grafting existing varieties into more profitable varieties.

St. Francis Xavier University – Bachelor of Business, Antigonish, NS 2014-2019

• Focused on marketing and consumer principles while analyzing data. Additional areas included economics, accounting, finance, international business. 
• Experience using Microsoft Applications (Excel, Power Point, SharePoint, Outlook)