Sales Consultant at Trintech Power Inc (2025-10 – Present)
- Engaged with the customers to understand their needs and recommend appropriate products or services.
- Identified potential customers and generate new business opportunities through prospecting, networking, and referrals.
- Following up with customers after sales to ensure satisfaction and encourage repeat business.
- Negotiated with the terms of sales agreements and close deals to meet or exceed targets.
- Prepared and delivered sales proposals and quotations.
- Stay updated on product knowledge, market trends, and competitor activities.
- Present and demonstrate products, explaining features, benefits, and pricing.
Eastern Regional Sales Manager at SP International (2018-11 – 2025-09)
- Handled most of all accounts across Eastern region globally
- Visited customers in person to build strong relationships
- Follow up or keep in touch with all customers by email or phone call if customers are overseas.
- Meet the targets which were provided at the beginning of the year.
- Checked with inside sales team to confirm the quotes and lead time then have them sent to customers.
- Worked with Engineering team to identify right solutions to customer's request.
Technical Product Support at Alliance Corporation (2013-03 – 2018-07)
- Supported the RND and New Product development initiatives for future growth.
- Supported in collecting costs for new quotes which includes and not limited to, component pricing, tooling, fixtures, equipment and packaging.
- Provided consistent profitable, accurate estimating practices for Products and Engineered components.
- Proactively worked towards meeting or exceeding targeted information when provided.
- Offered value-added options when appropriate.
- Accurately interpreted customer drawing and technical requirements.
- Interfaced with Sales, Manufacturing and Quality Control to ensure best practices are up-to date.
- Worked to increase the quality and breadth of product quoting capabilities with the goal of providing ongoing quoting tools to sales team.
- Researched and provided technical assistance to sales/marketing and engineering on all technical requirements that were relevant to product offerings.
Production Manager at Compower Systems (2011-02 – 2013-03)
- Provide technical support to the customers.
- Be the single point of contact, make final decisions and resolve disputes regarding all matters related to cable/fiber optic.
- Make sure that Compower engineering standards are followed and continuously improved.
- Coordinate and maintain work of cable and fiber optics production personnel.
- Provide continuous training for staff.
- Perform routine AutoCAD design projects, process paperwork, resolve discrepancies that occur.
- Conduct, organize and coordinate the projects related to cable/fiber optic.
- Make sure the products are engineered and services related to cable/fiber optic delivered in accordance with applicable statutory and regulatory requirements.
- Ensure products compliance with all applicable codes, regulations, governmental agency and company directives.
- Answering potential customer calls and inquiries.
- Resolving customer complaints in coordination with account sales manager.
System Designer at Compower Systems (2009-01 – 2011-02)
- Coordinated all Engineering activities to ensure the successful integration of optoelectronic instrumentation used in field service.
- Managed all project phases from initial conceptual design through to factory commissioning and customer acceptance.
- Applied Project Management tools and techniques to specify project scope and scheduling, optimize resource utilization and ensure on-time cost-effective delivery of high budget projects.
- Provided material selection/procurement, transition planning, project proposals as well as close out documentation.
- Provided technical assistance to sales, production, marketing and R&D departments.
- Coordinate with field service teams to ensure timely and accurate start up, commissioning and training completion.
- Designed electrical equipment such as battery rack, BDFB, rectifier shelf, fuse panel, shunt panel and bus bar.
- Visited client's sites and followed client's sites safety issues for new project and design.
- Created and maintained Bill of Materials, Shop Notes and test specifications.
Engineering Technician at Compower Systems (2006-01 – 2009-01)
- Supported engineers with testing, troubleshooting, and rework final products i.e. UPS systems, Rectifiers and battery Charges, as per Pylon's engineering standard.
- Maintained test data, shop notes, test drawings, Calibrations records of tools and equipment's used for testing to improve ISO 9001:2008.
- Update and modify existing AutoCAD electrical drawings such as revision, logo and etc changes and get approved by senior engineer.
- Monitored product assembly line and made sure all followed company's health and safety procedure.
- Assisted on large quotes and worked with sales team to estimated routing on all procedures such as setup, assembly, testing and shipping.
- Visited client's sites and stayed on call if there were any critical issues.
- Attended job site coordination meetings to develop and explain the customized technical engineering services provided by the company.