Saba Akbari Farahani
Certified Dental Receptionist
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About
Hardworking Sales Assistant with almost 2 years experience in a focused customer service environment. passionate about developing the business community members. Having a keen eye on details and quality which works in well treating the customers and making memorable positive experience in the store for them.
Experience
Dental Receptionist/DA
Dorsa Clinic, Tehran
February 2021 - August 2022
- Greeted patients warmly and managed the reception area to enhance overall patient experience.
- Communicated effectively with dental staff, fostering teamwork to streamline daily administrative tasks.
- Verified insurance coverage for treatment procedures, collected co-payments and processed payments accurately.
- Assisted with general administrative duties such as filing and scanning documents, entering data into computer systems, faxing forms, and ordering supplies.
North Shore Dental Clinic, North Vancouver
November 2025
- Shadowed and learned directly from experienced dental receptionists.
- Completed hands-on training with Tracker and CareCru software.
- Answered patient inquiries both in person and over the phone.
- Assisted with scheduling and fitting patients into the daily calendar.
- Performed insurance breakdowns using EOBs for upcoming appointments.
Seasonal Barista
Thierry Ambleside, West Vancouver, BC
June 2025 - September 2025
- Delivered exceptional customer service by engaging with patrons and addressing their needs promptly.
- Maintained cleanliness and organization of work areas to comply with health and safety regulations.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
Delanys Coffee house, North Vancouver, BC
July 2023 - June 2025
- Supervised daily operations to optimize workflow and maintain high service standards.
- Monitored inventory levels and facilitated timely restocking to prevent service interruptions.
- Executed health and safety measures to maintain a clean and compliant work environment.
- Communicated effectively with management regarding team performance and operational challenges encountered.
Education
Certification in Dental Receptionist program
Vancouver Community College, Vancouver
Bachelor of Science (B.S.) in Applied Animal Biology
University of British Columbia, Vancouver
