Sahana Bhardwaj
Program & Developmental Services Manager | Autism & Behaviour Services
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About
Developmental services leader with 8+ years of progressive experience across residential, community-based, behavioural and support services, including management of complex client needs. Experienced leading teams, overseeing day-to-day program operations, recruitment and onboarding, staff coaching, budgets, service planning, crisis response, quality assurance and stakeholder partnerships. Known for a calm, person-centred leadership approach that balances staff development, accountability, risk management and high-quality supports.
Experience
Manager, Services & Supports - Kerry’s Place Autism Services
(2026-08)
Lead services and supports within a developmental-services environment, with responsibility for program coordination, staff leadership and quality service delivery.
- Support person-centred planning and service coordination for individuals with autism and complex support needs.
- Collaborate with families, staff and multidisciplinary/community partners to address service needs, risks and transitions.
- Provide leadership, coaching and problem-solving support to frontline teams while maintaining clear expectations and accountability.
- Promote consistent documentation, communication, safety and quality standards across services.
Manager - Genesis Support Services
(2024-06 - 2026-08)
- Led day-to-day operations for community-based developmental services supporting individuals with complex developmental and behavioural needs.
- Supervised, mentored and performance-managed approximately 30 staff while coordinating service delivery for approximately 35 clients.
- Led recruitment, interviewing, hiring, onboarding, scheduling and staff development to maintain safe and effective service coverage.
- Managed departmental budgets, staffing resources and operational priorities while balancing client needs and organizational requirements.
- Coordinated hospital discharges, crisis response and community transitions in collaboration with families, hospitals and community agencies.
- Developed individualized service plans and behaviour-support strategies and worked with behavioural professionals to promote consistent implementation.
- Built collaborative relationships with hospitals, schools, funders and community partners to strengthen continuity of care.
- Ensured documentation, quality assurance, risk management and legislative requirements were consistently addressed.
Program Coordinator - Bob Rumball Canadian Centre of Excellence for the Deaf
(2022 - 2022)
Residential Counsellor - Community Living Guelph Wellington
(2021 - 2022)
Residential Counsellor - Bob Rumball Canadian Centre of Excellence for the Deaf
(2019 - 2022)
Respite Care Worker - Carizon Family & Community Services
Residential Counsellor - Community Living Mississauga
Residential Counsellor - Simcoe Community Services
Activation Assistant - Peel Manor Long-Term Care
Education
Bachelor of Arts - Psychology - Nipissing University
Post-Graduate Certificate - Early Intensive Behaviour Intervention (EIBI)
Post-Graduate Certificate - Applied Behaviour Analysis (ABA) – Lifespan
